Ocelot Higher Education Student Engagement Platform
Ocelot is an AI-driven communication platform for higher education that provides personalized student support through chatbots, texting, and live chat to increase enrollment, retention and student success.
https://financialaidtv.com/
Product Information
Updated:Nov 12, 2024
What is Ocelot Higher Education Student Engagement Platform
Ocelot is a comprehensive AI-powered student engagement platform designed specifically for higher education institutions. It combines advanced machine learning, decades of higher education expertise, and insights from millions of student interactions across over 500 institutions. The platform aims to get the right information to the right students at the right time, helping colleges and universities improve student communication, engagement, enrollment, and retention. Ocelot offers a suite of integrated tools including AI chatbots, two-way texting, live chat, video libraries, and counseling centers, all tailored to support students throughout their academic journey.
Key Features of Ocelot Higher Education Student Engagement Platform
Ocelot is an AI-driven communication platform for higher education institutions that provides personalized support to students through multiple channels. It integrates AI-powered tools like chatbots, two-way texting, and live chat with existing campus systems to deliver timely, relevant information to students. The platform aims to improve student engagement, retention, and success by offering 24/7 support, answering questions, and guiding students throughout their academic journey.
AI-powered Chatbot: Understands student questions and provides accurate, compliant information anytime, anywhere
Two-Way Texting: AI-backed messaging system to keep current and prospective students informed and supported
Live Chat Integration: Allows staff to provide personalized assistance when AI cannot fully address student needs
Ecosystem Integrations: Seamlessly connects with existing campus systems to provide personalized, up-to-date information
Analytics and Insights: Provides data-driven insights to help institutions make informed decisions and improve student success
Use Cases of Ocelot Higher Education Student Engagement Platform
Financial Aid Support: Automate answers to common financial aid questions and guide students through complex processes like FAFSA
Admissions and Recruiting: Engage prospective students with timely information and support throughout the application process
Student Affairs: Provide 24/7 support for student life inquiries and connect students with relevant campus resources
Retention Improvement: Identify at-risk students and provide proactive outreach and support to improve retention rates
Pros
Improves student engagement and support through 24/7 availability
Reduces staff workload by automating responses to common questions
Provides data-driven insights to inform institutional decision-making
Cons
May require significant initial setup and integration with existing systems
Potential for AI misunderstandings in complex student inquiries
How to Use Ocelot Higher Education Student Engagement Platform
Sign up for an Ocelot account: Contact Ocelot to set up an account for your higher education institution. You'll need to provide information about your school and choose which Ocelot solutions you want to implement.
Set up the AI chatbot: Configure the Ocelot AI chatbot with your institution's specific information, policies, and frequently asked questions. Customize the chatbot's appearance and personality to match your school's brand.
Integrate with existing systems: Work with Ocelot to integrate the platform with your existing campus systems like your Student Information System (SIS), CRM, and financial aid software to enable personalized responses.
Train staff on the platform: Provide training to relevant staff members on how to use the Ocelot platform, including managing the chatbot, responding to live chats, and utilizing the two-way texting feature.
Launch the chatbot on your website: Add the Ocelot chatbot to your institution's website, making it easily accessible to current and prospective students for 24/7 support.
Set up two-way texting campaigns: Create targeted text messaging campaigns to engage with students, provide important updates, and offer personalized support.
Implement live chat support: Configure the live chat feature to allow staff to directly assist students when more complex issues arise that the AI chatbot cannot handle.
Utilize the video library: Incorporate Ocelot's extensive video library into your communication strategy, using explainer videos to supplement text-based information.
Monitor analytics and insights: Regularly review the platform's analytics to gain insights into student engagement, common questions, and areas where additional support may be needed.
Continuously update and improve: Regularly update the chatbot's knowledge base, refine messaging campaigns, and adjust strategies based on analytics and student feedback to ensure ongoing effectiveness.
Ocelot Higher Education Student Engagement Platform FAQs
Ocelot is an AI-driven communication platform for higher education institutions that provides personalized support to students through chatbots, two-way texting, live chat, and other tools. It aims to improve student engagement, retention, and success by delivering timely and relevant information.
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Analytics of Ocelot Higher Education Student Engagement Platform Website
Ocelot Higher Education Student Engagement Platform Traffic & Rankings
24.7K
Monthly Visits
#1205850
Global Rank
#5507
Category Rank
Traffic Trends: Jun 2024-Nov 2024
Ocelot Higher Education Student Engagement Platform User Insights
00:01:01
Avg. Visit Duration
1.97
Pages Per Visit
77.24%
User Bounce Rate
Top Regions of Ocelot Higher Education Student Engagement Platform
US: 100%
Others: 0%
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