Document360 Howto
Document360 is an AI-powered knowledge base software that enables organizations to create, manage and share self-service documentation for customers and internal teams.
View MoreHow to Use Document360
Sign up for an account: Go to document360.com and click 'Start free trial' to create a new account
Create a new project: Once logged in, create a new knowledge base project from the dashboard
Set up your knowledge base structure: Use the category manager to create a hierarchy of categories and subcategories for your content
Write and publish articles: Use the WYSIWYG editor or Markdown to write articles and publish them in the appropriate categories
Customize the look and feel: Use the site builder to customize the branding, colors, and layout of your public knowledge base
Configure access and permissions: Set up user roles and permissions to control who can view and edit content
Enable search functionality: Configure the search settings to enable fast and accurate searching of your knowledge base content
Set up analytics: Enable analytics to track usage, popular articles, search terms, and other metrics
Integrate with other tools: Connect Document360 to your other business tools like Zendesk, Intercom, Slack etc.
Launch your knowledge base: Once everything is set up, publish your knowledge base and share the URL with your users
Document360 FAQs
Document360 is an AI-powered knowledge base software platform that allows organizations to build, share and manage knowledge bases, online documentation, user manuals and standard operating procedures (SOPs). It provides features for both content creators (editors, writers, reviewers) and end users (customers, employees).
Document360 Monthly Traffic Trends
Document360 saw a 1.6% increase in visits, reaching 221K. The recent webinar on optimizing software documentation workflows likely contributed to this growth by showcasing the platform's capabilities and improvements.
View history traffic
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