CSCopilot Howto
CSCopilot is an AI-powered customer success platform that extracts feedback and requests across multiple channels to drive product improvements and boost retention by turning customer voices into actionable insights.
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Sign up for an account: Visit app.cscopilot.io and choose a pricing plan - either Basic ($149/month), Product Hunt Offer ($69/month) or Pro (custom pricing)
Connect your channels: Integrate CSCopilot with your existing customer communication channels, CRM systems, first-party data sources, and analytics tools to centralize all customer data
Set up AI agent: Configure the AI agent to automatically collect and categorize customer feedback, support requests, feature suggestions, and bug reports across all connected channels
Connect productivity tools: Integrate with your existing productivity tools to enable automated updates and keep all systems in sync
Set up chat integrations: Enable Slack and Telegram integrations to communicate directly with the CSCopilot bot from your preferred platform
Start using AI insights: Communicate with the CS/Product Co-Pilot to get specific insights and immediate answers about customer feedback and requests (e.g., asking 'How many customers have requested feature X?')
Monitor and analyze: Use the automated insights to drive product improvements, boost retention and turn customer feedback into actionable product decisions
CSCopilot FAQs
CSCopilot is an AI-powered customer success tool designed for B2B teams that helps extract feedback and requests across multiple channels to drive product improvements and boost retention. It turns customer voices into actionable insights.
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