Chargeflow

Chargeflow

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Chargeflow is the world's first fully automated chargeback management platform that leverages AI and machine learning to prevent, recover, and automate chargebacks for eCommerce merchants with a 4x ROI guarantee.
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Chargeflow

Product Information

Updated:Oct 11, 2025

What is Chargeflow

Chargeflow is a revolutionary fintech solution designed specifically for eCommerce merchants to handle the complex world of chargebacks and payment disputes. Founded by former eCommerce entrepreneurs who understood the challenges of managing chargebacks firsthand, the platform has grown to serve over 15,000 brands across 90 countries, protecting more than $50 billion in transactions. The company combines decades of expertise with cutting-edge AI technology to create a comprehensive chargeback automation solution that helps businesses protect their revenue and maintain healthy payment operations.

Key Features of Chargeflow

Chargeflow is an AI-powered automated chargeback management platform designed for eCommerce merchants. It provides end-to-end automation for chargeback prevention, recovery, and dispute resolution, leveraging advanced AI technology and data from a global network of merchants. The platform offers seamless integration with major payment processors and eCommerce platforms, features a success-based pricing model, and guarantees 4x ROI with industry-leading win rates.
AI-Powered Automation: Utilizes artificial intelligence and machine learning to automatically collect evidence, process disputes, and optimize chargeback responses with over 500 data points
Comprehensive Integration: Seamlessly connects with 100+ platforms including major payment processors, eCommerce platforms, and CRM systems for unified chargeback management
Real-time Prevention & Alerts: Provides proactive fraud prevention and real-time alerts that can reduce incoming chargebacks by up to 90% across all reason codes
Analytics Dashboard: Offers detailed insights, chargeback ratio monitoring, and personalized summaries for data-driven decision making

Use Cases of Chargeflow

eCommerce Fraud Prevention: Online retailers can prevent fraudulent transactions and reduce chargeback rates before they impact business operations
Subscription Business Protection: Subscription-based services can manage recurring payment disputes and protect revenue streams through automated dispute resolution
Enterprise Risk Management: Large organizations can maintain compliance, avoid monitoring programs, and protect their merchant accounts through systematic chargeback management

Pros

Success-based pricing model with no upfront costs
Comprehensive integration capabilities with major platforms
Strong security measures including SOC II Type 2 and GDPR compliance

Cons

Some users report delayed alert notifications
Limited effectiveness for certain types of disputes according to some reviews

How to Use Chargeflow

Sign up for Chargeflow: Create an account on Chargeflow's platform. The signup process takes only a few minutes and requires basic business information.
Connect your platforms: Integrate your eCommerce platform (like Shopify, WooCommerce, etc.) and payment processors through one-click secure integrations. Chargeflow supports 100+ integrations.
Configure automation settings: Set up your preferences for how Chargeflow should handle disputes - whether to automatically submit responses or require review. You can also enable alerts for chargeback prevention.
Let AI collect evidence: Chargeflow's AI automatically gathers evidence from multiple sources and enriches data through third parties to build strong chargeback cases.
Monitor dashboard: Access the unified dashboard to track chargeback ratios, view dispute statuses, analyze patterns, and get insights across all connected platforms and processors.
Review alerts: Respond to real-time alerts about potential disputes within 24 hours to prevent them from becoming chargebacks. Alerts are powered by Visa and Mastercard networks.
Track performance: Use the analytics tools to monitor win rates, ROI, time saved, and other key metrics. The system provides personalized summaries and AI recommendations.
Manage billing: Pay only for successful outcomes - Chargeflow charges only for won chargebacks or prevented disputes. No fixed fees or long-term contracts required.

Chargeflow FAQs

Chargeflow is the first fully automated dispute solution for online merchants that uses AI to manage and fight chargebacks. It automates chargeback prevention and recovery with AI-powered evidence and offers a 4x ROI guarantee.

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