Aivira
Aivira is an AI-powered receptionist service that answers calls, schedules appointments, and drives revenue for businesses across multiple industries, with a special focus on automotive dealerships.
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https://aivira.co/
Product Information
Updated:23/10/2024
What is Aivira
Aivira is an innovative AI communication platform that serves as a virtual receptionist for businesses. It's designed to handle customer service inquiries, manage appointments, and facilitate business communications 24/7. While it caters to various industries including healthcare, education, legal, and hospitality, it has specialized capabilities for car dealerships, offering features like test drive scheduling and service appointment management.
Key Features of Aivira
Aivira is an AI-powered receptionist solution that automates customer service operations by handling calls, scheduling appointments, and managing inquiries 24/7. It offers human-like conversations in multiple languages, integrates with existing business software, and provides customizable responses tailored to specific business needs, making it a cost-effective alternative to traditional call centers.
Intelligent Call Handling: Manages incoming calls with human-like conversation capabilities and natural interactions
Appointment Management: Automatically schedules and manages appointments, including reminders and follow-ups
Multi-Channel Communication: Integrates voice calls with SMS functionality to maintain continuous customer engagement
Customizable AI Training: Allows businesses to teach the AI specific responses and protocols according to their needs
Use Cases of Aivira
Automotive Dealerships: Handles test drive scheduling, service appointments, and model inquiries for car dealerships
Healthcare Facilities: Manages patient appointments, care inquiries, and basic medical information requests
Real Estate Agencies: Coordinates property showings, handles initial inquiries, and manages viewing schedules
Educational Institutions: Facilitates student and parent communication, manages enrollment inquiries, and handles administrative questions
Pros
Cost-effective (5x cheaper than traditional call centers)
24/7 availability for customer service
Multilingual support capabilities
Easy integration with existing business software
Cons
Requires initial AI training and customization
May not handle complex or nuanced situations as well as human operators
How to Use Aivira
Step 1: Integration Setup: Perform 1-click integration between Aivira and your existing business management software
Step 2: Call Forwarding: Forward your business calls from your current phone system to your designated Aivira phone number
Step 3: AI Customization: Train and customize the AI to handle calls according to your business preferences and requirements
Step 4: Select Pricing Plan: Choose between Voice API options (ElevenLabs or OpenAI/Deepgram), AI Agents (various GPT models), and telephony options (Aivira's Twilio or your own)
Step 5: Start Trial: Begin with the free trial that includes 60 minutes of access to explore all features, with no credit card required
Step 6: Monitor Performance: Let the AI handle customer inquiries, bookings, and customer service while monitoring its performance
Aivira FAQs
Aivira is an AI receptionist service for businesses that answers calls, schedules appointments, and handles customer inquiries. It's designed to provide automated customer service across various industries including automotive, healthcare, education, legal, and more.
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