tawk.to Introduction
tawk.to is a 100% free live chat software that allows businesses to monitor and chat with visitors on their website or from a customizable page.
View MoreWhat is tawk.to
tawk.to is the world's #1 live chat software, used by millions of businesses to communicate with billions of customers. It provides a comprehensive customer communication platform that includes live chat, ticketing, knowledge base, and CRM features - all for free. tawk.to aims to help businesses get closer to their customers by being available when and where customers need support. With no limits on agents, chat volumes, or websites, tawk.to offers enterprise-level features without any cost.
How does tawk.to work?
tawk.to works by adding a small JavaScript snippet to your website, which takes only 30 seconds to set up. Once installed, businesses can monitor customer activity in real-time, seeing which pages visitors are on and tracking their entire journey. The platform allows companies to meet customers where they are through live chat, ticketing, knowledge base, and voice/video add-ons. Teams can collaborate by tagging and assigning conversations, ensuring the right person responds at the right time. tawk.to also offers a customizable knowledge base to streamline support, allowing teams to easily share information internally and publish it publicly.
Benefits of tawk.to
The key benefits of using tawk.to include getting closer to customers by being available when they have questions, organizing all customer interactions in one place, and identifying FAQs to create efficient responses. It helps businesses provide better customer experiences, increase sales conversions, and improve customer satisfaction. With its completely free model and rich feature set, tawk.to allows companies of all sizes to access enterprise-level customer communication tools without any financial barriers. The platform's ease of use, customization options, and multi-language support make it accessible and effective for businesses worldwide.
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