1440.io Howto
1440.io is an omnichannel engagement suite for Salesforce that streamlines customer interactions across the entire customer journey.
View MoreHow to Use 1440.io
Sign up for 1440.io: Visit 1440.io and create an account to access their suite of Salesforce-integrated tools.
Connect your Salesforce instance: Integrate 1440 with your existing Salesforce org to unify customer data and conversations.
Set up omnichannel messaging: Configure messaging channels like social media, email, and chat to manage all customer conversations in one place.
Enable AI-powered bots: Activate Einstein Bots to handle common inquiries and qualify leads before agent handoff.
Customize agent workspace: Tailor the unified agent interface to display relevant customer data and enable personalized interactions.
Configure conversational commerce: Set up in-chat product recommendations and checkout to monetize conversations.
Implement review management: Use Reputation Studio to monitor and respond to customer reviews across platforms.
Enable translation capabilities: Activate Translation Studio to automatically translate messages and content into 100+ languages.
Set up order management: Configure Commerce Studio to handle omnichannel order, inventory and logistics management.
Train team members: Onboard customer-facing teams on using the 1440 platform to deliver unified omnichannel experiences.
1440.io FAQs
1440.io is a customer experience platform that provides omnichannel engagement tools for companies using Salesforce. It offers solutions for managing customer conversations, reviews, eCommerce operations, and translations across multiple channels.
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