Zoho Cliq Features

Zoho Cliq is a comprehensive team communication and collaboration platform that combines chat, channels, online meetings, and workflow automation in one centralized hub to enhance business productivity.
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Key Features of Zoho Cliq

Zoho Cliq is a comprehensive team communication and collaboration platform that combines chat, video conferencing, file sharing, and workflow automation in one unified interface. It offers secure internal and external communication channels, integrates with other Zoho apps and third-party services, and includes AI-enhanced features for conversation summarization, whiteboarding, and task management, making it ideal for both remote and hybrid work environments.
Multi-Channel Communication: Supports various communication methods including instant messaging, audio/video calls, asynchronous voice messages, and dedicated channels for team discussions with searchable history
Advanced Integration Capabilities: Seamlessly integrates with other Zoho apps and third-party services, allowing users to access data and trigger actions from within chat windows using custom commands and bots
AI-Enhanced Collaboration: Features AI-powered tools for conversation summarization, text extraction from images, and intelligent meeting scheduling based on team members' availability patterns
Enterprise-Grade Security: Provides robust security features including admin controls, IP restrictions, and secure file sharing capabilities to protect business communications

Use Cases of Zoho Cliq

Software Development Teams: Facilitates development workflows with features like ScrumBot integration, whiteboarding for design discussions, and code collaboration tools
Remote Work Coordination: Enables distributed teams to collaborate effectively through video conferencing, file sharing, and asynchronous communication across different time zones
Marketing Team Collaboration: Helps marketing teams track campaign performance through integrated analytics, manage social media updates, and coordinate content creation workflows

Pros

Cost-effective compared to competitors like Slack
Strong integration with other Zoho products
Comprehensive features for both synchronous and asynchronous communication

Cons

Limited customization options for notifications and interface
External user integration could be more streamlined
Support response times can be slow

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