Voiceflow Howto

Voiceflow is a collaborative platform for teams to design, develop, and deploy AI-powered conversational experiences and customer support automation at scale.
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How to Use Voiceflow

Sign up for a Voiceflow account: Go to voiceflow.com and click 'Get started' to create a free account
Create a new project: Once logged in, create a new AI agent project by selecting a template or starting from scratch
Design conversation flows: Use the visual workflow builder to map out conversation paths and agent responses
Add knowledge base: Import data and documents to the Knowledge Base to allow your agent to access curated information
Configure NLU: Set up intents, entities and training phrases to help your agent understand user inputs
Customize agent responses: Write and edit agent responses, adding variables and logic as needed
Test your agent: Use the built-in testing tools to try out conversations and debug issues
Integrate APIs and functions: Add custom logic and integrations using JavaScript and API calls if needed
Deploy your agent: Launch your agent to a web chat interface or custom channel using Voiceflow's APIs
Monitor and improve: Analyze conversation logs and metrics to continually refine your agent's performance

Voiceflow FAQs

Voiceflow is a collaborative platform that allows teams to design, develop, and launch AI agents and conversational experiences. It provides tools for building, testing, and deploying AI-powered customer experiences across various channels.

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