Touch.Directory Features
Touch.Directory is an AI-powered market development platform that automates global marketing and customer support in multiple languages.
View MoreKey Features of Touch.Directory
Touch.directory is an AI-powered market development platform that automates global marketing and customer support. It allows businesses to submit their profile in one language and have it automatically translated and presented to global customers in 11 major languages. The AI handles pre-sales and after-sales inquiries in different languages, enabling seamless communication between businesses and international customers without language barriers.
Automated Multilingual Translation: Automatically translates business profiles into 11 major languages, expanding global reach effortlessly.
AI-Powered Customer Support: Handles pre-sales and after-sales inquiries in multiple languages using artificial intelligence.
Single Language Submission: Businesses only need to submit their profile in one familiar language, simplifying the process.
Comprehensive Profile Creation: Allows detailed input of product/service information, features, FAQs, and social media links.
AI Profile Review: Offers AI-generated improvement suggestions to optimize business profiles.
Use Cases of Touch.Directory
Global Expansion for Small Businesses: Enables small businesses to reach international markets without the need for multilingual staff or large budgets.
E-commerce Product Listings: Helps e-commerce businesses list products in multiple languages to attract global customers.
International Customer Service: Provides 24/7 multilingual customer support for businesses operating across different time zones.
Tech Startup Global Launch: Assists tech startups in launching their products or services globally from day one.
Cross-border B2B Marketing: Facilitates B2B companies in marketing their services to international clients without language barriers.
Pros
Cost-effective global expansion without hiring multilingual staff
Automated 24/7 customer support in multiple languages
Easy to use with single language submission
Scalable solution suitable for businesses of all sizes
Cons
Reliance on AI for translations may sometimes lead to nuanced language inaccuracies
Limited to 11 major languages, which may not cover all global markets
Currently free but plans to introduce charges in the future
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