Shiboleth Howto

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Shiboleth is an AI-powered platform that automates consumer lending compliance by auditing customer interactions to detect and mitigate regulatory violations.
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Profile of Shiboleth
Overview
Analytics
What is Shiboleth
Features of Shiboleth & Use Cases

How to Use Shiboleth

Sign up for Shiboleth: Visit the Shiboleth website at shiboleth.ai and sign up for an account to get started.
Connect your customer interaction data: Integrate Shiboleth with your existing systems to allow it to access customer calls, chats, and other interactions.
Configure compliance rules: Set up the specific UDAAP, FDCPA, and other regulatory rules you want Shiboleth to monitor for in your customer interactions.
Run initial audit: Use Shiboleth's AI to scan your existing customer interaction data and flag any potential compliance violations.
Review flagged violations: Go through the violations identified by Shiboleth and determine which require further action.
Set up ongoing monitoring: Configure Shiboleth to continuously monitor new customer interactions in real-time for compliance issues.
Respond to alerts: When Shiboleth detects a potential violation, review the alert and take appropriate mitigation actions as needed.
Generate compliance reports: Use Shiboleth's reporting features to create summaries of compliance status and trends for management review.
Refine and update rules: Periodically review and update the compliance rules in Shiboleth based on new regulations or changing business needs.

Shiboleth FAQs

Shiboleth is an AI-powered platform that automates consumer lending compliance for financial institutions. It uses artificial intelligence to audit customer conversations, flag compliance violations, and help create compliance reports.