NLX
NLX is a no-code conversational AI platform that enables organizations to build, deploy and manage chat, voice, and multimodal conversational experiences across channels without deep technical skills.
https://nlx.ai/?ref=producthunt
Product Information
Updated:Jun 19, 2025
NLX Monthly Traffic Trends
NLX received 44.1k visits last month, demonstrating a Moderate Growth of 31.7%. Based on our analysis, this trend aligns with typical market dynamics in the AI tools sector.
View history trafficWhat is NLX
NLX is an enterprise AI platform founded in 2018 that helps transform customer interactions into automated, personalized self-service experiences. The platform was built with the belief that conversational applications will define the next era of human-computer interaction. NLX has raised over $25 million in funding and powers automated customer experiences for major brands like United Airlines, Comcast, Red Bull and Toyota. The platform is designed to be agnostic of AI technologies, legacy systems, vendors and channels, giving enterprise brands flexibility in their infrastructure.
Key Features of NLX
NLX is a comprehensive conversational AI platform that enables organizations to build, deploy, and manage automated chat, voice, and multimodal experiences without deep technical skills. The platform features a no-code conversation builder, patented Voice+ technology for synchronizing voice with digital channels, and generative AI capabilities for unscripted conversations within structured business workflows. It offers flexibility in AI model integration, supports 65+ languages, and includes advanced analytics for monitoring performance.
No-Code Conversation Builder: A patented Canvas interface that allows anyone to create advanced conversational applications without technical expertise, reducing development time and resources
Multimodal Voice+ Technology: Patented technology that synchronizes voice interactions with digital channels, creating rich experiences that combine chat, voice, images, and video
Generative Journey®: Integration of generative AI for handling unscripted conversations while maintaining structured business workflows and processes
AI Model Agnostic Platform: Flexible architecture that supports multiple AI models and technologies, allowing organizations to choose and switch between different AI providers
Use Cases of NLX
Customer Service Automation: Enabling 24/7 automated customer support across multiple channels for industries like airlines, hotels, and banking
Technical Support: Providing automated technical assistance and guidance for technicians and support staff, as demonstrated in Toyota's implementation
Call Routing and Management: Orchestrating call flows and routing customers to appropriate agents when full automation isn't desired, as shown in United Airlines' case
Pros
Flexible and scalable platform that integrates with existing systems
No-code interface makes it accessible to non-technical users
Comprehensive analytics and monitoring capabilities
Cons
Advanced features come at a higher cost, potentially limiting accessibility for smaller businesses
May require significant investment for enterprise-level implementations
How to Use NLX
Set up NLX workspace: Create and configure your initial workspace in the NLX platform by signing up and accessing the platform dashboard
Select use case: Determine what type of conversational AI application you want to build (chat, voice, or multimodal) and identify your specific business requirements
Configure integrations: Set up connections between NLX and third-party services (like NLPs, LLMs, communication channels) through the Integrations menu in your workspace
Build conversation flows: Use the no-code Conversation Builder/Dialog Studio to design and create your conversational flows and logic using the visual canvas interface
Set up responses: Configure static or external responses for your data requests within your conversation flows
Test and debug: Test your conversational application thoroughly to ensure proper functionality and debug any issues that arise
Deploy application: Launch your conversational AI application to production once testing is complete
Monitor performance: Use the Analytics dashboard to track metrics, view conversation history, and monitor your application's performance in real-time
Optimize and refine: Based on analytics and user interactions, make improvements to enhance the conversational experience
NLX FAQs
NLX is a conversational AI platform that allows organizations to build and deploy chat, voice, and multimodal conversational applications at scale through a no-code platform. It powers immersive conversational experiences with patented technology.
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Analytics of NLX Website
NLX Traffic & Rankings
44.1K
Monthly Visits
#595689
Global Rank
#2989
Category Rank
Traffic Trends: Jul 2024-May 2025
NLX User Insights
00:03:05
Avg. Visit Duration
3.06
Pages Per Visit
39.74%
User Bounce Rate
Top Regions of NLX
US: 84.07%
IN: 9.25%
CA: 3.18%
GB: 2.42%
DE: 1.08%
Others: NAN%
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