Merchanto Introduction

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Merchanto is an AI-powered digital payments fraud and chargeback prevention solution that offers up to 100% chargeback deflection through merchant-issuer collaboration.
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What is Merchanto

Merchanto is a financial technology platform that provides an end-to-end solution for preventing chargebacks and fraud in digital payments. As direct partners with Visa and Mastercard, Merchanto offers a highly effective, technology-based strategy to fight chargebacks and stop fraud for both card networks. The platform is designed for online businesses of any size and from any country, offering fast integration and 24/7 support.

How does Merchanto work?

Merchanto works by enabling real-time sharing of dispute data and purchase details between financial institutions and merchants. Through direct API connections with Visa and Mastercard, Merchanto connects merchants to a global network of card issuers. This allows for quick resolution services at the pre-dispute stage, preventing chargebacks from occurring. The platform utilizes advanced AI and machine learning analysis to power its fraud and chargeback prevention capabilities. Merchants can access a user-friendly dashboard to view transparent statistics and key performance indicators.

Benefits of Merchanto

By using Merchanto, businesses can significantly reduce or even eliminate chargebacks, potentially achieving up to 100% chargeback deflection. This not only protects revenue but also improves relationships with card issuers, potentially leading to increased acceptance rates. The platform's global reach and real-time operation enable rapid dispute resolution, creating a better experience for customers. Additionally, the advanced AI analysis and transparent statistics allow merchants to gain valuable insights into their payment processes and fraud patterns, helping them to continually improve their operations and reduce risks.

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