Jam Introduction

Jam is a browser extension that enables software teams to create comprehensive bug reports with one click, including screen recordings, developer logs, and technical diagnostics.
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What is Jam

Jam is a bug reporting tool designed to streamline the process of capturing and communicating software issues. It offers a browser extension that allows users to quickly create detailed bug reports containing screen recordings, console logs, network requests, and other crucial debugging information. Jam integrates with popular project management and issue tracking tools, making it easy for development teams to incorporate bug reports into their existing workflows.

How does Jam work?

When a user encounters a bug, they can activate Jam with a single click to capture a screen recording along with relevant technical data. Jam automatically collects information such as browser and device details, console logs, network requests, and even allows rewinding to capture issues that just occurred. This comprehensive data is then compiled into a shareable link or can be directly integrated into tools like Jira, GitHub, or Slack. For developers, Jam provides all the necessary context to reproduce and debug issues efficiently, eliminating the need for back-and-forth communication to gather additional details.

Benefits of Jam

Jam significantly reduces the time and effort required to report and resolve bugs. By automating the collection of technical data, it eliminates miscommunication between non-technical team members and developers. The tool's integration with existing project management platforms ensures a seamless workflow. Users report saving 15-60 minutes per ticket, which translates to hours of engineering time saved per week. Additionally, Jam's ease of use enables anyone on the team to report bugs effectively, improving overall product quality and team productivity.

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