Jam
Jam is a browser extension that enables software teams to create comprehensive bug reports with one click, including screen recordings, developer logs, and technical diagnostics.
https://jam.dev/
Product Information
Updated:12/11/2024
What is Jam
Jam is a bug reporting tool designed to streamline the process of capturing and communicating software issues. It offers a browser extension that allows users to quickly create detailed bug reports containing screen recordings, console logs, network requests, and other crucial debugging information. Jam integrates with popular project management and issue tracking tools, making it easy for development teams to incorporate bug reports into their existing workflows.
Key Features of Jam
Jam is a browser extension and collaboration tool for bug reporting that allows users to create comprehensive bug reports with a single click. It captures instant replays, screenshots, console logs, network requests, and other technical diagnostics to help developers debug issues faster. Jam integrates with popular project management and communication tools, streamlining the bug reporting process for software teams.
One-click bug capture: Instantly record bugs with all necessary technical details in a single click, reducing reporting time by 20x.
Automatic technical diagnostics: Captures console logs, network requests, device information, and other crucial debugging data automatically.
Instant replay: Allows users to rewind and capture a bug that just happened, complete with full technical session details.
Integration with popular tools: Seamlessly works with tools like Jira, GitHub, Slack, and others to fit into existing workflows.
JamGPT: AI-powered debugging assistant that helps identify bugs and provides code fixes alongside the bug report.
Use Cases of Jam
QA testing: QA teams can quickly capture and report bugs with all necessary information for developers to reproduce and fix issues.
Cross-team collaboration: Product managers, designers, and non-technical team members can easily report bugs to engineering teams with developer-ready information.
Customer support: Support teams can capture and report customer-reported issues with detailed technical context for faster resolution.
Remote debugging: Developers can debug issues reported by remote team members or customers with comprehensive session replays and logs.
Pros
Significantly reduces time spent on bug reporting and reproduction
Improves communication between technical and non-technical team members
Integrates with existing tools and workflows
Provides detailed technical information automatically
Cons
May require initial setup and team adoption
Could potentially capture sensitive information if not configured properly
How to Use Jam
Install the Jam browser extension: Go to jam.dev and install the free Jam Chrome extension.
Click the Jam icon when you encounter a bug: When you find a bug or issue on a website, click the Jam icon in your browser toolbar to start capturing.
Record the bug: Use Jam to take a screenshot or record a short video demonstrating the bug. Jam will automatically capture relevant technical information.
Review and annotate: Review the captured information and add any annotations or comments to provide additional context about the bug.
Send the bug report: Click to send the bug report. Jam will create a link containing all the captured information, including device details, console logs, and network requests.
Share with developers: Share the Jam link with your development team through your preferred tool (e.g. Slack, Jira, GitHub, etc.). Jam integrates with many issue tracking and communication tools.
Developers review and fix: Developers can use the comprehensive information in the Jam report to quickly understand and fix the bug without needing additional clarification.
Jam FAQs
Jam is a browser extension that allows you to create bug reports in one click. It captures an instant replay of the bug happening on your web app and includes all the developer logs required to cut bug reporting time by 20x.
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Analytics of Jam Website
Jam Traffic & Rankings
575K
Monthly Visits
#117594
Global Rank
#497
Category Rank
Traffic Trends: May 2024-Oct 2024
Jam User Insights
00:02:42
Avg. Visit DTabsNavuration
2.03
Pages Per Visit
50.49%
User Bounce Rate
Top Regions of Jam
US: 10.23%
IN: 8.91%
BR: 8.02%
PH: 6.42%
GB: 4.59%
Others: 61.83%
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