HostAI Howto
HostAI is an AI-powered guest messaging and automation platform for short-term rental hosts and property managers that streamlines operations and enhances guest experiences.
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Sign up for an account: Visit chat.hostai.app and create a free account to get started with HostAI.
Connect your property management system: Integrate HostAI with your existing property management software like Hostaway, Guesty, or others.
Import your listings: Import your vacation rental listings from your connected property management system into HostAI.
Customize your AI settings: Configure your AI settings to match your brand voice, preferred greetings, and specific property details.
Set up automated messaging: Enable automated responses for common guest inquiries, availability checks, and booking modifications.
Activate maintenance tracking: Turn on the feature to automatically identify and track maintenance tasks from guest messages and reviews.
Configure upsells: Set up automated upsells for early check-ins, late checkouts, and stay extensions based on your calendar availability.
Enable urgency detection: Activate the feature to automatically flag and prioritize urgent guest messages for your team's attention.
Monitor performance: Use the dashboard to track message approval rates, response times, and other key metrics to optimize your guest communication.
Continuously refine: Regularly review AI responses and update your settings to improve accuracy and personalization over time.
HostAI FAQs
HostAI is an AI-powered guest messaging and automation platform for short-term rentals and hotels. It integrates with property management systems to automate guest communication, handle inquiries, identify maintenance tasks, and provide personalized recommendations.
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