Heartbeat Introduction
Heartbeat is a versatile platform that offers both an online community-building solution and an AI-powered wellness calling system for seniors and at-risk individuals, featuring customizable spaces, real-time communication, and health monitoring capabilities.
View MoreWhat is Heartbeat
Heartbeat serves multiple purposes in different sectors. As a community platform, it provides a customizable space for organizations to build and manage online communities through chats, threads, voice, and video features. In healthcare, it operates as an AI-powered wellness system that conducts automated check-in calls to seniors and at-risk individuals, monitoring their physical and mental well-being. The platform is designed to facilitate genuine connections and provide comprehensive care management solutions for various types of users, from community managers to healthcare providers.
How does Heartbeat work?
For community building, Heartbeat provides tools to create invite-only spaces with customizable channels, knowledge bases, and interactive features like voice rooms and chat functions. Users can access these communities through both desktop and mobile applications. In its healthcare application, Heartbeat uses empathic AI with real human voices to conduct scheduled wellness calls to seniors and at-risk individuals. The system allows care providers to customize call scripts for specific client needs, such as mental well-being checks or medication adherence. After each call, the platform generates a personalized Heartbeat Score using advanced modeling to assess the client's emotional and physical well-being. The system also provides real-time notifications when concerning situations are detected during check-ins.
Benefits of Heartbeat
Users benefit from Heartbeat's comprehensive features that foster genuine relationships and ensure better care management. For community managers, it offers a centralized platform for engagement, knowledge sharing, and relationship building. In healthcare, it provides automated yet personalized wellness monitoring, reducing the workload on care providers while ensuring consistent check-ins with clients. The platform's real-time notification system helps identify concerns early, enabling prompt intervention when needed. The detailed reporting and analytics help track client well-being over time, making it easier to provide targeted support and maintain quality care standards.
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