What features does Fred offer?

Fred offers features like custom study creation, real-time data collection, collaboration tools, report building, behavioral analytics, and direct data import/visualization. It supports methods such as card sorting, surveys, usability tests, and more.

Is there a free trial available for Fred?

Yes, Fred offers a free trial. You can access a fully-featured trial without providing credit card information.

What subscription plans does Fred offer?

Fred offers various subscription plans tailored to different team sizes and needs. Each plan has its own usage limits, including the maximum number of team members allowed. There are options for freelancers as well as established companies.

Is there a refund policy?

Yes, Fred offers a refund policy. You can get a full refund within 30 days for yearly subscriptions, or within 7 days for monthly subscriptions if you're unhappy with your purchase.

How is customer support provided for Fred?

Support for Fred is provided directly by the authors who worked on the project. They aim to help users as soon as possible when contacted.

Where is the data stored when using Fred?

User data collected through Fred is stored on the user's own cloud drive (Google Drive & One Drive).

Fred

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Fred is an all-in-one UX research platform that empowers researchers with tools for ideation, study execution, data analysis, and collaborative reporting.

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Product Information

Updated:Aug 19, 2024

What is Fred

Fred is a comprehensive user experience research tool designed to streamline the entire UX research process. It provides researchers and product managers with a suite of features to conduct various types of user studies, analyze data, and generate actionable insights. Fred aims to bridge the gap between user research and product development by offering an integrated platform for creating custom studies, collecting user feedback, visualizing data, and collaborating on research reports.

Key Features of Fred

Fred is an all-in-one user research platform that enables researchers and product managers to conduct various types of studies, analyze data, and create reports collaboratively. It offers features like custom study creation, real-time data collection, visualization tools, team collaboration, and behavioral analytics, all designed to streamline the user research process and provide actionable insights for product development.

Custom Study Creation: Build and customize various types of research studies including card sorting, surveys, usability tests, and more to fit specific research needs.

Real-time Data Collection and Analysis: Gather responses from participants in real-time and analyze data using built-in visualization tools and tagging capabilities.

Collaborative Reporting: Create shareable reports with imported study results and insights, allowing team members and stakeholders to collaborate and stay informed.

User Sphere: Conduct and share live testing sessions with remote stakeholders, enabling real-time collaboration and immediate feedback.

Behavioral Analytics: Access web analytics, heatmaps, and session recordings for enhanced user experience insights while maintaining GDPR compliance.

Use Cases of Fred

Website Redesign: Use card sorting and tree testing to optimize information architecture and navigation for a more user-friendly website structure.

Product Feature Prioritization: Conduct surveys and preference tests to gather user feedback on potential features and prioritize development efforts.

E-commerce Conversion Optimization: Analyze behavioral data and conduct usability tests to identify and address friction points in the purchase process.

User Onboarding Improvement: Use first-click tests and session recordings to understand how new users interact with a product and optimize the onboarding experience.

Pros

Comprehensive all-in-one platform for various user research methods

Collaborative features for team-wide involvement in research and reporting

Real-time data collection and analysis capabilities

Cons

May have a learning curve for teams new to comprehensive UX research tools

Pricing structure may be prohibitive for smaller teams or individual researchers

How to Use Fred

Sign up for an account: Go to the Fred website and sign up for an account, choosing a plan that fits your needs and team size.

Create a new project: Once logged in, create a new project to organize your user research studies and reports.

Set up a research study: Choose from various study types like card sorting, surveys, usability tests, etc. Customize the study to fit your specific needs.

Recruit participants: Use Fred's participant filtering tools to select testers from their pool, or share the study link with your own participants.

Conduct the study: Run your study, which can be moderated in real-time or self-guided by participants.

Analyze results: Use Fred's data visualization tools to analyze participant responses and identify trends.

Tag important insights: Assign tags to highlight meaningful data points and organize your findings.

Collaborate with team: Share study results and insights with team members and stakeholders using Fred's collaboration features.

Create a report: Use the report builder to import study data, charts, and tagged insights. Collaborate with team members to draft and refine the report.

Share findings: Share the completed report with stakeholders to inform product decisions and improvements.

Fred FAQs

Fred is an all-in-one UXR (User Experience Research) platform that helps researchers conduct user studies, analyze data, and create reports. It includes tools for various research methods like card sorting, surveys, usability testing, and behavioral analytics.

Analytics of Fred Website

Fred Traffic & Rankings

Monthly Visits

Global Rank

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Traffic Trends: Jul 2024-Nov 2024

Fred User Insights

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Top Regions of Fred

Others: 100%

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