Aivira Introduction
Aivira is an AI-powered receptionist service that answers calls, schedules appointments, and drives revenue for businesses across multiple industries, with a special focus on automotive dealerships.
View MoreWhat is Aivira
Aivira is an innovative AI communication platform that serves as a virtual receptionist for businesses. It's designed to handle customer service inquiries, manage appointments, and facilitate business communications 24/7. While it caters to various industries including healthcare, education, legal, and hospitality, it has specialized capabilities for car dealerships, offering features like test drive scheduling and service appointment management.
How does Aivira work?
Aivira operates through a three-step integration process: First, it connects with existing business management software through a one-click integration. Second, calls are forwarded from any phone system to an Aivira-assigned number. Third, the AI can be customized to handle calls according to specific business needs. The system uses advanced AI technology including GPT-4 and Claude 3 models for natural language processing, combined with voice API services like ElevenLabs for human-like conversations. It can communicate in multiple languages and seamlessly integrates with SMS for continued communication after calls.
Benefits of Aivira
Using Aivira provides significant cost savings, being five times cheaper than traditional call centers while offering 24/7 availability. The system enhances customer experience through natural, human-like interactions and multilingual support. It streamlines operations by automating appointment scheduling, managing customer inquiries, and handling routine tasks. This allows businesses to improve efficiency, reduce operational costs, and maintain consistent customer service quality while freeing up human staff to focus on more complex tasks. The flexible pricing model, starting with a free tier and pay-as-you-grow options, makes it accessible for businesses of all sizes.
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