Aisera Introduction
Aisera is a leading provider of enterprise-grade Generative AI solutions that automate tasks, workflows, and knowledge across IT, HR, customer service, sales and operations.
View MoreWhat is Aisera
Aisera is a software company founded in 2017 that specializes in artificial intelligence, enterprise GPT, and Generative AI solutions for businesses. Headquartered in Palo Alto, California, Aisera offers AI-powered products like AiseraGPT, AI Copilot, AI Search, and Agent Assist to help organizations boost productivity, reduce costs, and improve user experiences across various domains including IT, HR, customer service, sales, and operations. The company's AI Experience (AIX) platform serves as an enterprise Generative AI stack that allows organizations to build or buy customized AI solutions.
How does Aisera work?
Aisera's solutions leverage advanced technologies like Conversational AI, Large Language Models (LLMs), and machine learning to automate tasks and provide human-like interactions. The platform uses domain-specific LLMs trained on industry data to ensure accuracy and contextual understanding. AiseraGPT acts as a universal bot that can handle queries across multiple domains, while AI Copilot provides proactive assistance with customizable skills and workflows. The AI Search feature enables enterprise-wide, privacy-aware search capabilities. Aisera integrates with existing enterprise systems and can be deployed across various channels to provide omnichannel support. The platform continuously learns from interactions to improve its performance over time.
Benefits of Aisera
By implementing Aisera's Generative AI solutions, organizations can significantly reduce operational costs, enhance productivity, and improve user satisfaction. Customers have reported up to 80% reduction in support costs, 75% auto-resolution rates for queries, and 80% improvement in productivity. The platform's ability to automate repetitive tasks frees up human agents to focus on more complex issues. Aisera's domain-specific approach ensures high accuracy and minimizes AI hallucinations. The solution also offers robust security and compliance features, making it suitable for industries with strict data protection requirements. Overall, Aisera enables businesses to deliver superior experiences to both employees and customers while achieving operational excellence and cost savings.
Aisera Monthly Traffic Trends
Aisera experienced a 17.5% decline in traffic, with 76,934 visits in the month. Despite raising $90M in Series D funding and launching a Global Partner Program, the decline suggests that these initiatives did not immediately translate into increased user engagement. The leadership transition from Muddu Sudhakar to Abhi Maheshwari might also have impacted user confidence.
View history traffic
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