Aisera
Aisera is a leading provider of enterprise-grade Generative AI solutions that automate tasks, workflows, and knowledge across IT, HR, customer service, sales and operations.
https://aisera.com/
Product Information
Updated:Dec 9, 2024
Aisera Monthly Traffic Trends
Aisera experienced a 30.0% decline in traffic, reaching 87.3K visits in the latest month. Despite significant advancements and strategic partnerships, including the launch of DaveGPT and the AI-flood forecasting initiative, the decline suggests that these updates may not have sufficiently driven user engagement. The leadership transition from Muddu Sudhakar to Abhi Maheshwari might also have affected user confidence.
What is Aisera
Aisera is a software company founded in 2017 that specializes in artificial intelligence, enterprise GPT, and Generative AI solutions for businesses. Headquartered in Palo Alto, California, Aisera offers AI-powered products like AiseraGPT, AI Copilot, AI Search, and Agent Assist to help organizations boost productivity, reduce costs, and improve user experiences across various domains including IT, HR, customer service, sales, and operations. The company's AI Experience (AIX) platform serves as an enterprise Generative AI stack that allows organizations to build or buy customized AI solutions.
Key Features of Aisera
Aisera is a comprehensive AI-powered platform that offers enterprise-grade solutions including AiseraGPT, AI Copilot, AI Search, and Agent Assist. It leverages domain-specific LLMs, conversational AI, and generative AI to automate tasks, improve productivity, and enhance user experiences across IT, HR, customer service, and other business functions. Aisera's platform ensures privacy and security through its TRAPS framework while providing seamless integration with existing systems.
AiseraGPT: A universal GPT solution that automates tasks and workflows across multiple domains, grounded in customer data to minimize hallucinations.
AI Copilot: A proactive AI concierge with customizable skills, prompts, and AI workflows to assist users across various business functions.
AI Search: An enterprise-wide search capability powered by LLMs, offering personalized and privacy-aware results across organizational knowledge bases.
Agent Assist: An AI-powered tool that enhances agent productivity by providing answers, summarizations, and next-best actions in real-time.
TRAPS Framework: A comprehensive approach ensuring Trusted, Responsible, Auditable, Private, and Secure AI implementations for enterprise use.
Use Cases of Aisera
IT Service Management: Automate IT support tasks, resolve tickets faster, and improve overall IT operational efficiency using AI-driven solutions.
Customer Service Automation: Enhance customer experience by providing instant, accurate responses and automating repetitive customer service tasks across multiple channels.
HR Process Automation: Streamline HR operations by automating employee queries, onboarding processes, and providing instant access to HR-related information.
Sales and Marketing Support: Assist sales and marketing teams with AI-powered insights, lead qualification, and automated customer interactions to boost productivity and conversion rates.
Pros
Comprehensive AI solution covering multiple business domains
Strong focus on privacy and security with the TRAPS framework
Seamless integration with existing enterprise systems
Proven track record of improving efficiency and reducing costs for large enterprises
Cons
Potential complexity in implementation for smaller organizations
Learning curve for users to fully utilize all features
May require significant customization for specific industry needs
How to Use Aisera
Request a demo: Visit the Aisera website and request a custom Gen AI demo to see how Aisera can be tailored for your organization's needs.
Choose Aisera product(s): Select the Aisera product(s) that best fit your use case, such as AiseraGPT, AI Copilot, AI Search, or Agent Assist.
Integration: Work with Aisera to integrate the chosen products with your existing systems and data sources.
Customize and train: Customize the AI models and train them on your domain-specific data to improve accuracy and relevance.
Deploy: Deploy the Aisera solution across your desired channels (e.g. website, mobile app, internal systems).
Monitor and optimize: Use Aisera's analytics and dashboards to monitor performance and continuously optimize the AI models and workflows.
Scale usage: Gradually expand usage of Aisera across more departments and use cases in your organization.
Aisera FAQs
Aisera is a provider of Generative AI solutions that help enterprises automate workflows, boost productivity, and deliver improved customer and employee experiences across IT, HR, customer service, sales and operations.
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Analytics of Aisera Website
Aisera Traffic & Rankings
87.3K
Monthly Visits
#497131
Global Rank
#5338
Category Rank
Traffic Trends: May 2024-Nov 2024
Aisera User Insights
00:00:55
Avg. Visit Duration
1.63
Pages Per Visit
47.59%
User Bounce Rate
Top Regions of Aisera
US: 23.25%
IN: 15.76%
GB: 6.09%
CA: 3.37%
AU: 3.01%
Others: 48.5%
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