aiDesker Introduction
aiDesker is an AI-powered chatbot that boosts website conversions by providing personalized customer interactions and lead qualification without requiring coding skills.
View MoreWhat is aiDesker
aiDesker is a conversational AI platform developed by FlyWheel Infotech to enhance customer service and increase sales conversions for businesses. It functions as an intelligent chatbot that can be easily integrated into any website to provide 24/7 customer support, answer queries, and qualify leads. Unlike traditional chatbots, aiDesker focuses on building genuine customer relationships by addressing inquiries before requesting contact information, leading to higher quality leads and improved conversion rates.
How does aiDesker work?
aiDesker works by allowing businesses to upload their information in PDF format, which the AI uses to learn about the company and its offerings. A unique code snippet is then provided, which can be embedded into the website's footer. Once active, aiDesker engages website visitors in natural language conversations, answering questions and providing information based on the company data it has processed. It uses advanced natural language processing to understand user intent and deliver personalized responses. The AI continually improves its performance with each interaction. When a visitor is satisfied with the information provided, aiDesker then collects their contact details, ensuring that only qualified and interested leads are passed on to the business.
Benefits of aiDesker
Using aiDesker offers numerous benefits to businesses. It significantly reduces the workload on human customer service teams by handling basic inquiries and tasks automatically. The 24/7 availability ensures that no potential leads are lost due to time constraints. By qualifying leads through meaningful conversations before collecting contact information, aiDesker helps businesses focus on high-quality prospects, potentially increasing the sales conversion rate up to 80%. The personalized interactions foster trust and improve overall customer experience. Additionally, the easy setup process and lack of coding requirements make it accessible to businesses of all sizes and technical capabilities, allowing them to leverage advanced AI technology without significant investment in development or training.
View More