aiDesker
aiDesker is an AI-powered chatbot that boosts website conversions by providing personalized customer interactions and lead qualification without requiring coding skills.
https://www.aidesker.com/
Product Information
Updated:Sep 26, 2024
What is aiDesker
aiDesker is a conversational AI platform developed by FlyWheel Infotech to enhance customer service and increase sales conversions for businesses. It functions as an intelligent chatbot that can be easily integrated into any website to provide 24/7 customer support, answer queries, and qualify leads. Unlike traditional chatbots, aiDesker focuses on building genuine customer relationships by addressing inquiries before requesting contact information, leading to higher quality leads and improved conversion rates.
Key Features of aiDesker
aiDesker is an AI-powered conversational chat bot designed to boost sales conversions on websites. It offers easy setup without coding, works for any business or website, provides quick replies and personalized experiences, generates high-quality leads, and offers 24/7 self-service availability. The platform aims to revolutionize customer engagement by prioritizing genuine customer relationships over immediate lead capture.
Easy Setup: No coding expertise required - simply embed the provided code into your website or web applications.
AI-Powered Conversations: Uses natural language processing to chat like a real person, understanding meaning and personalizing conversations.
Lead Qualification: Qualifies website visitors through conversations before connecting them with your team, saving time and ensuring genuine connections.
24/7 Availability: Provides consistent customer service and handles large contact volumes even during off-hours.
Delayed Lead Capture: Only requests contact information after addressing customer queries, fostering trust and increasing conversion likelihood.
Use Cases of aiDesker
E-commerce Customer Support: Assist online shoppers with product inquiries, order status, and returns, improving customer satisfaction and reducing support team workload.
B2B Lead Generation: Engage potential business clients, answer initial questions about services, and qualify leads before passing them to the sales team.
Healthcare Appointment Scheduling: Help patients book appointments, answer frequently asked questions about services, and provide basic health information.
Real Estate Property Inquiries: Assist potential buyers or renters with property information, schedule viewings, and qualify leads for real estate agents.
Pros
Easy integration with existing websites and technologies
Improves lead quality by engaging customers before capturing contact information
Reduces operational costs by handling basic tasks and inquiries automatically
Cons
May not fully replace human interaction for complex inquiries or situations
Effectiveness depends on the quality and breadth of information provided to train the AI
How to Use aiDesker
Register for free: Sign up for a free aiDesker account on their website.
Upload business information: Upload your business information in PDF format to train the AI chatbot.
Get code snippet: Receive a unique code snippet from aiDesker to embed the chatbot.
Add code to website: Place the provided code snippet in the footer of your website.
Customize chatbot (optional): Customize the chatbot's appearance and behavior if desired.
Go live: The AI chatbot is now live on your website and ready to engage with visitors.
Monitor performance: Track the chatbot's performance and lead generation through aiDesker's dashboard.
aiDesker FAQs
aiDesker is an AI-powered chat bot for websites designed to boost conversions and improve customer service. It uses conversational AI to interact with website visitors, answer queries, and generate high-quality leads.
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