Spiky
Spiky is an AI-powered conversation intelligence platform that helps sales teams optimize their meetings, analyze customer interactions, and scale winning behaviors through real-time feedback and analytics.
https://spiky.ai?ref=aipure
Product Information
Updated:Dec 16, 2024
Spiky Monthly Traffic Trends
Spiky achieved 66.4K visits with a 85.0% growth in July. The significant increase in traffic likely reflects the platform's strong capabilities in accelerating lead generation and improving sales performance through features like emotion analysis in speech and visual attention metrics. However, no specific recent updates were found for Spiky in November 2024.
What is Spiky
Spiky is a cloud-based sales coaching and meeting intelligence platform that leverages artificial intelligence to enhance online meetings and sales interactions. It serves as a comprehensive solution for revenue teams looking to improve their sales performance, customer engagement, and team productivity. The platform combines advanced AI algorithms with sales intelligence to provide actionable insights, automate routine tasks, and enable data-driven decision-making instead of relying on opinions.
Key Features of Spiky
Spiky is an AI-powered meeting intelligence and sales coaching platform that helps analyze sales calls, onboarding sessions, and coaching meetings. It provides real-time feedback, transcription, summarization, and valuable insights into customer engagement, non-verbal signals, and conversation dynamics. The platform leverages AI algorithms to help teams identify winning behaviors, streamline workflows, and make data-driven decisions while enabling better coaching and performance improvements.
Real-time Analysis & Feedback: Provides instant feedback during sales calls, including objection handling guidance and playbook execution monitoring with 72% momentum tracking
Meeting Intelligence & Analytics: Offers comprehensive meeting analysis including transcription, summarization, sentiment analysis, and engagement metrics to derive actionable insights
Sales Coaching & Training: Enables personalized coaching through detailed performance analytics, playbook adoption tracking, and identification of successful behaviors for team-wide scaling
Pipeline Visibility & Deal Management: Provides detailed progress tracking and analytics on deals, allowing managers to prioritize and assist where needed
Use Cases of Spiky
Sales Team Performance Optimization: Helps sales teams improve their performance by providing real-time guidance, tracking successful behaviors, and enabling data-driven coaching
Remote Team Collaboration: Facilitates efficient remote work by reducing manual note-taking and enhancing team communication through meeting analysis and insights
Customer Engagement Analysis: Enables better understanding of customer interactions through sentiment analysis and engagement metrics, leading to improved customer relationships
Pros
Comprehensive AI-powered analytics and insights
Effective integration with various communication platforms
Significant improvement in team productivity (reported 20% increase)
Cons
Many features might not be needed by all users
Pricing plans could be more customizable
Learning curve for utilizing all features effectively
How to Use Spiky
Connect Calendar: Start by integrating your calendar (Google Calendar, Microsoft Outlook etc.) with Spiky through simple clicks. Spiky will scan your calendar for upcoming meetings.
Set Up Meeting Recording: Enable Spiky Scribe (the recording bot) to automatically join and record your meetings. You can either connect your video conferencing tool (Zoom, Teams, Webex etc.) or manually invite Spiky Scribe to meetings.
Conduct Meetings: Hold your meetings as usual. Spiky will automatically record, transcribe and analyze the conversations in real-time.
Review AI Analysis: After meetings, access AI-generated insights including meeting transcripts, summaries, action items, emotional analysis, and engagement metrics through the Spiky dashboard.
Use Real-time Feedback: During sales calls, leverage real-time coaching features like battlecards, objection handling suggestions, and monologue alerts to improve performance.
Track Team Performance: For managers - review team activities, analyze call metrics, identify coaching opportunities, and track playbook adoption across the sales team.
Sync with CRM: Connect Spiky with your CRM (Salesforce, Hubspot, Pipedrive) to automatically sync meeting data and keep everything organized.
Implement Coaching: Use Spiky's recommendations and insights to provide personalized coaching and scale winning behaviors across the team.
Spiky FAQs
Spiky is a conversation intelligence platform for revenue teams that uses AI to analyze sales meetings, provide real-time feedback, and help scale winning behaviors. It records and analyzes meetings, provides coaching insights, and helps improve sales performance through AI-driven analytics.
Official Posts
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Analytics of Spiky Website
Spiky Traffic & Rankings
66.4K
Monthly Visits
#497092
Global Rank
#528
Category Rank
Traffic Trends: Sep 2024-Nov 2024
Spiky User Insights
00:03:09
Avg. Visit Duration
3.08
Pages Per Visit
39.06%
User Bounce Rate
Top Regions of Spiky
US: 19.62%
TR: 17.79%
GB: 11.5%
BR: 11.02%
IN: 7.87%
Others: 32.2%