RoboDialog Introduction
RoboDialog is an advanced AI chatbot platform for websites that offers customizable chatflows, human support integration, and easy embedding across multiple platforms.
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RoboDialog is a comprehensive AI-powered customer support solution designed for websites. It combines intelligent AI chat capabilities with human support options, allowing businesses to efficiently handle customer queries and support needs. The platform features a no-code chatflow builder, knowledge base integration from various sources, and seamless embedding into websites built with over 25 different frameworks and no-code builders. RoboDialog aims to streamline customer interactions while providing businesses with powerful tools to manage and customize their support processes.
How does RoboDialog work?
RoboDialog works by first allowing users to input knowledge from various sources like websites, files, and Q&As to train the AI chatbot. Users can then customize the chatbot's appearance and behavior using a visual chatflow builder, which supports elements like texts, buttons, cards, and external API integrations. The platform also enables team management, where different roles can be assigned to handle tickets and technical conversations. Once set up, the chatbot can be easily embedded into websites with a simple copy-paste integration. RoboDialog uses advanced AI models to generate responses, handling everything from simple queries to complex form fillings. For issues requiring human intervention, the system allows for seamless transfer to live support agents.
Benefits of RoboDialog
Using RoboDialog offers numerous benefits for businesses. It significantly reduces the workload on human support teams by handling routine queries automatically. The AI's ability to learn from various knowledge sources ensures accurate and consistent responses. The customizable chatflow allows businesses to tailor the user experience to their specific needs. The easy integration process saves time and resources in implementation. Additionally, the combination of AI and human support provides a comprehensive solution that can handle a wide range of customer needs. This results in improved customer satisfaction, increased efficiency in support operations, and potential cost savings for businesses.
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