RoboDialog Features
RoboDialog is an advanced AI chatbot platform for websites that offers customizable chatflows, human support integration, and easy embedding across multiple platforms.
View MoreKey Features of RoboDialog
RoboDialog is an AI-powered chatbot platform for websites that offers advanced features like a no-code chatflow builder, human support integration, intelligent AI chat capabilities, and easy website integration. It allows businesses to train chatbots using various knowledge sources, customize the chatbot appearance, manage team roles, and control conversation flows to provide efficient customer support.
Advanced Chatflow Builder: A visual no-code tool to create multi-directional chatflows with texts, buttons, cards, tickets, and external API integrations.
Human Support Integration: Allows seamless transition from AI to human support for complex issues, with ticket management and conversation takeover capabilities.
Intelligent AI Chat: Utilizes top AI models to handle queries and form filling based on knowledge from websites, files, Q&As, and more.
Easy Website Integration: Simple copy-paste integration with 40+ website builders and frameworks, along with customization options for appearance and positioning.
Knowledge Base Training: Supports training chatbots with diverse data sources including websites, files, Q&As, and free-text information.
Use Cases of RoboDialog
Restaurant Order Management: Take orders, display menus, check item availability, and provide order status updates using chatbot and external APIs.
E-commerce Customer Support: Answer product queries, check inventory, process returns, and escalate complex issues to human support.
Healthcare Information Services: Provide medical information, schedule appointments, and offer preliminary symptom assessments before connecting to healthcare professionals.
Real Estate Inquiries: Answer property-related questions, schedule viewings, and provide virtual tours using chatbot capabilities.
Pros
Flexible no-code chatflow builder for easy customization
Seamless integration of AI and human support
Wide range of supported integrations and data sources for training
No limit on concurrent chats for scalability
Cons
Limited team member allowances in lower-tier packages
Some advanced features like video and audio training still in development
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