RatingE
RatingE is an AI-powered review management platform that automates collecting, managing and displaying customer reviews to boost businesses' online reputation.
https://ratinge.com/
Product Information
Updated:Nov 9, 2024
What is RatingE
RatingE is a comprehensive review management solution designed to help businesses enhance their online presence and attract more customers. It provides an all-in-one platform for automating review requests, managing feedback across multiple channels, and showcasing positive reviews. RatingE aims to simplify the process of building a strong online reputation through customer reviews, making it effortless for businesses to leverage social proof and improve their visibility in search results.
Key Features of RatingE
RatingE is an AI-powered review management platform that automates the process of collecting, managing, and displaying customer reviews across multiple channels. It offers features like email and SMS review requests, QR code integration, video testimonials, website widgets, and a centralized dashboard to manage all reviews. The platform aims to help businesses improve their online reputation, attract more customers, and handle feedback efficiently.
Automated Review Requests: Sends automated email, SMS, and WhatsApp review requests to customers after purchases or services.
Multi-Platform Integration: Collects and manages reviews from various platforms like Google, TripAdvisor, and Yelp in one centralized dashboard.
QR Code Review Access: Generates QR codes for easy customer engagement and email collection, linking to review pages.
Video Testimonial Capabilities: Allows collection and display of video reviews to enhance credibility and engagement.
Negative Review Protection: Filters potentially negative reviews for private feedback, maintaining a positive public review score.
Use Cases of RatingE
Restaurants and Hospitality: Gather customer feedback and improve online ratings to attract more diners and guests.
Retail Stores: Boost online presence and customer trust through authentic reviews and testimonials.
Service-based Businesses: Collect and showcase client feedback to establish credibility and attract new customers.
E-commerce Platforms: Automate review collection post-purchase to increase product credibility and sales.
Pros
Comprehensive automation of review management process
Multi-channel review collection (email, SMS, WhatsApp, QR codes)
Integration with major review platforms
Video testimonial capabilities for enhanced credibility
Cons
May require initial setup and customization effort
Pricing structure may not suit very small businesses
Dependence on customer willingness to leave reviews
How to Use RatingE
Sign up for an account: Go to the RatingE website and subscribe to a plan. The Starter Plan is $25 per month.
Set up your business profile: Customize your settings, including adding your business logo, colors, and other branding elements.
Generate a QR code: Use RatingE to create a QR code that customers can scan to leave reviews.
Display the QR code: Place the QR code in visible locations in your business for customers to scan.
Set up automated review requests: Configure RatingE to automatically send review requests via email, SMS, and WhatsApp to customers after their purchase or service.
Customize feedback forms: Personalize the review collection forms to match your brand identity.
Monitor your dashboard: Use the RatingE dashboard to track and manage all incoming reviews across platforms like Google, TripAdvisor, and Yelp.
Respond to reviews: Use the platform to respond to customer reviews, both positive and negative.
Handle negative feedback privately: Utilize RatingE's Feedback Filter to address negative feedback directly without it becoming a public review.
Display reviews on your website: Copy and paste the provided HTML code to showcase positive text or video reviews on your website.
Share reviews on social media: Use RatingE's social network sharing capabilities to post positive reviews on your social media channels.
Analyze performance: Use the analytics dashboard to track your review performance and identify areas for improvement.
RatingE FAQs
RatingE is an AI-powered platform designed to automate the process of collecting, managing, and displaying customer reviews to help businesses improve their online reputation and attract more customers.
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Analytics of RatingE Website
RatingE Traffic & Rankings
580
Monthly Visits
#19730107
Global Rank
-
Category Rank
Traffic Trends: Aug 2024-Nov 2024
RatingE User Insights
-
Avg. Visit Duration
1.02
Pages Per Visit
42.66%
User Bounce Rate
Top Regions of RatingE
US: 100%
Others: NAN%
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