Molin Howto
Molin is an AI-powered customer support and sales assistant for e-commerce that can reduce support workload by up to 80% while boosting sales through personalized recommendations in over 92 languages.
View MoreHow to Use Molin
Sign up for Molin: Go to molin.ai and click 'Try for free' to create your free Molin AI account.
Connect your e-commerce platform: Integrate Molin with your online store platform (e.g. Shopify, WooCommerce, Wix) by following the setup instructions.
Train Molin on your data: Upload your website data, help center content, and FAQs to train Molin on your specific business information.
Customize your AI chatbot: Configure Molin's appearance and settings to match your brand and preferences.
Add Molin to your website: Embed the Molin chat widget on your website by adding the provided code snippet.
Test the AI chatbot: Interact with Molin to ensure it's answering customer questions accurately.
Enable live chat handoff: Set up the option for Molin to transfer complex queries to human agents when needed.
Monitor performance: Use Molin's analytics dashboard to track chatbot usage, customer satisfaction, and support ticket reduction.
Refine and improve: Continuously train Molin on new data and customer interactions to enhance its performance over time.
Molin FAQs
Molin AI is an AI-powered tool for e-commerce businesses that provides automated customer support, multilingual capabilities, product recommendations, and content generation. It aims to cut customer support tasks by up to 80% using advanced AI language models.
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