Kotae Introduction

WebsiteAI Chatbot
Kotae is an AI-powered chatbot that automates 80% of customer inquiries in over 80 languages, ready in 5 minutes with no coding required.
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What is Kotae

Kotae is a smart chatbot solution designed specifically for small businesses. It leverages advanced AI technology to automate customer support and inquiries, providing 24/7 assistance powered by a company's own content and knowledge base. Kotae can be quickly implemented without any coding skills required, offering a 30-day free trial and personalized onboarding in Japanese and English.

How does Kotae work?

Kotae uses OpenAI technology and retrieval-augmented generation to create an intelligent chatbot tailored to each business. Users can train Kotae by inputting their website URL, uploading documents, or setting up FAQs. The system then processes this information to generate accurate, context-aware responses. Kotae can be easily embedded into a website, and its appearance can be customized to match the company's branding. The chatbot continuously improves its performance by learning from chat history and additional training data, ensuring evolving intelligence over time.

Benefits of Kotae

By automating up to 80% of routine customer inquiries, Kotae saves businesses significant time and resources. It allows teams to focus on more complex, high-value interactions while ensuring quick, accurate responses to common questions around the clock. This helps keep potential leads engaged and improves overall customer service. The multilingual support enables businesses to cater to a global audience, while the customization options ensure the chatbot aligns seamlessly with the company's brand identity. Additionally, the continuous learning capability means the chatbot becomes increasingly effective over time, providing an ever-improving customer support solution.

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