Kotae
WebsiteAI Chatbot
Kotae is an AI-powered chatbot that automates 80% of customer inquiries in over 80 languages, ready in 5 minutes with no coding required.
https://kotae.ai/
Product Information
Updated:Nov 9, 2024
What is Kotae
Kotae is a smart chatbot solution designed specifically for small businesses. It leverages advanced AI technology to automate customer support and inquiries, providing 24/7 assistance powered by a company's own content and knowledge base. Kotae can be quickly implemented without any coding skills required, offering a 30-day free trial and personalized onboarding in Japanese and English.
Key Features of Kotae
Kotae is an AI-powered chatbot for small businesses that automates customer inquiries using content from the company's website, documents, and FAQs. It can handle 80% of routine questions in over 80 languages, is customizable to match brand identity, and continuously improves through machine learning. Kotae is quick to set up, requires no coding, and offers 24/7 customer support.
Content-Driven AI Responses: Generates responses based on your website content, training files, and FAQs
Multilingual Support: Provides customer support in over 80 languages
Customizable Appearance: Allows customization of logo, theme color, and welcome message to match brand identity
Continuous Learning: Improves over time by leveraging chat history and additional training data
Quick Setup: Ready in 5 minutes with no coding required
Use Cases of Kotae
24/7 Customer Support: Provides instant responses to customer inquiries at any time, reducing wait times and improving satisfaction
Lead Qualification: Engages potential customers immediately, keeping qualified leads warm with instant, contextual responses
FAQ Automation: Handles routine questions automatically, freeing up human staff for more complex inquiries
Multilingual Customer Service: Supports global customers in their native languages, expanding reach and improving user experience
Pros
Easy to set up and use with no coding required
Customizable to match brand identity
Continuously improves through machine learning
Supports multiple languages for global reach
Cons
May not handle very complex or nuanced inquiries as well as human agents
Requires ongoing maintenance and updates to keep information current
Potential for misunderstandings or incorrect responses if not properly trained
How to Use Kotae
Train Kotae: Enter your website URL, upload text documents, or set up an FAQ to let Kotae learn about your business.
Embed Kotae: Embed the provided code snippet on your website to make Kotae available to interact with customers.
Customize Kotae: Personalize Kotae with your logo, theme color, and welcome message to align with your brand.
Review and Optimize: Review chat history to refine responses and update training data to continuously improve Kotae's accuracy.
Monitor Performance: Let Kotae handle routine customer inquiries 24/7, freeing up your team to focus on more complex queries.
Kotae FAQs
Kotae is an AI-powered chatbot for small businesses that automates customer inquiries. It can be trained on your website content, documents, and FAQs to provide responses based on your business knowledge.
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Analytics of Kotae Website
Kotae Traffic & Rankings
98
Monthly Visits
#30338713
Global Rank
-
Category Rank
Traffic Trends: Jul 2024-Nov 2024
Kotae User Insights
00:03:07
Avg. Visit Duration
3.45
Pages Per Visit
38.17%
User Bounce Rate
Top Regions of Kotae
VN: 100%
Others: 0%
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