Kore.ai Howto
Kore.ai is a leading conversational AI and digital UX platform that helps enterprises automate customer and employee interactions using AI-powered virtual assistants.
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Create an account: Sign up for a Kore.ai account on their website to access the platform
Choose a use case: Select whether you want to build a customer-facing virtual assistant, employee assistant, or other AI application
Design conversations: Use the Conversation Designer tool to map out dialog flows and user interactions
Build dialog tasks: Create conversation flows and integrate with your business systems
Train the AI model: Use the platform's NLP tools to train your virtual assistant on intents, entities, and context
Create FAQs: Build a knowledge base of frequently asked questions to train the assistant
Test and refine: Use the testing tools to evaluate performance and make improvements
Deploy across channels: Publish your virtual assistant to web, mobile, messaging platforms, etc.
Monitor analytics: Track usage metrics, containment rates, and other KPIs to measure success
Iterate and expand: Continuously improve your assistant and add new capabilities over time
Kore.ai FAQs
Kore.ai is a leading provider of conversational AI and digital UX virtual assistant platforms and solutions. The company offers AI-powered virtual assistants and applications for enhancing customer and employee experiences across various industries.
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