Kasisto Introduction
Kasisto is a leading conversational AI platform that enables financial institutions to deliver personalized, intelligent digital experiences across multiple channels.
View MoreWhat is Kasisto
Kasisto is a company founded in 2013 that specializes in conversational artificial intelligence for the banking and finance sector. Their flagship product is KAI, an AI-powered digital experience platform that allows financial institutions to create virtual assistants and chatbots with deep domain knowledge in banking. Kasisto's technology is used by major global banks and financial organizations to automate customer interactions, provide 24/7 support, and enhance digital banking experiences.
How does Kasisto work?
Kasisto's KAI platform combines advanced natural language processing, machine learning, and a vast knowledge base of financial information to power intelligent digital assistants. These AI assistants can engage in human-like conversations across mobile apps, websites, messaging platforms and voice-enabled devices. KAI is trained on financial data and can handle complex banking queries, execute transactions, provide personalized insights and recommendations. The platform also includes KAI-GPT, a large language model specifically built for banking use cases. Financial institutions can customize and deploy KAI-powered assistants to automate customer service, streamline operations, and create engaging omnichannel experiences.
Benefits of Kasisto
By implementing Kasisto's conversational AI, banks and financial institutions can significantly enhance customer experiences while reducing operational costs. The 24/7 availability of AI assistants improves customer satisfaction and engagement. Employees benefit from instant access to financial knowledge, allowing them to provide better service. KAI's ability to handle a high volume of queries autonomously frees up human staff to focus on more complex tasks. The platform also provides valuable insights into customer behavior and preferences, enabling institutions to optimize their offerings and drive business growth. Overall, Kasisto's technology allows financial organizations to leverage AI to transform their digital banking capabilities and stay competitive in an increasingly digital landscape.
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