Kasisto
Kasisto is a leading conversational AI platform that enables financial institutions to deliver personalized, intelligent digital experiences across multiple channels.
https://kasisto.com/
Product Information
Updated:Nov 9, 2024
What is Kasisto
Kasisto is a company founded in 2013 that specializes in conversational artificial intelligence for the banking and finance sector. Their flagship product is KAI, an AI-powered digital experience platform that allows financial institutions to create virtual assistants and chatbots with deep domain knowledge in banking. Kasisto's technology is used by major global banks and financial organizations to automate customer interactions, provide 24/7 support, and enhance digital banking experiences.
Key Features of Kasisto
Kasisto offers a conversational AI platform called KAI that is specifically designed for the banking and finance industry. It combines generative AI capabilities with deep financial knowledge to provide personalized, human-like digital experiences across multiple channels. KAI can automate customer interactions, empower employees with financial intelligence, and drive business growth through data-driven insights.
KAI-GPT: A large language model purpose-built for banking, combining conversational AI with the latest GPT technology.
Omni-channel support: Enables consistent AI-powered experiences across mobile apps, websites, messaging platforms, and voice-enabled devices.
Financial domain expertise: Deep knowledge of banking and finance to handle complex financial queries and transactions accurately.
Personalization: Ability to provide tailored responses and recommendations based on individual customer data and behaviors.
Employee augmentation: Empowers bank staff with instant access to financial knowledge to improve customer interactions.
Use Cases of Kasisto
Retail banking assistant: Automate common customer service inquiries and transactions for retail banking customers 24/7.
Business banking support: Provide specialized assistance for business banking needs like cash flow analysis and wire transfers.
Financial advisor support: Augment human financial advisors with AI-powered insights and recommendations.
Internal knowledge base: Serve as an intelligent knowledge repository for bank employees to quickly access information.
Pros
Purpose-built for the financial industry with deep domain expertise
Combines conversational AI with latest generative AI capabilities
Omni-channel support for consistent experiences across touchpoints
Cons
Primarily focused on banking/finance, may have limited applicability in other industries
Requires integration with existing banking systems which can be complex
How to Use Kasisto
Contact Kasisto: Reach out to Kasisto to discuss your financial institution's needs and schedule a demo of their KAI platform.
Determine implementation approach: Work with Kasisto to determine the best way to implement KAI for your organization - whether as a virtual assistant, chatbot, or other conversational AI solution.
Customize and train KAI: Customize KAI's knowledge base and conversational abilities to align with your specific products, services, and brand voice.
Integrate KAI: Integrate the KAI platform with your existing banking systems and channels like mobile apps, websites, etc.
Test and refine: Thoroughly test KAI's performance and refine as needed before full deployment.
Launch KAI: Deploy KAI to customers and employees, enabling AI-powered conversational banking experiences.
Monitor and optimize: Continuously monitor KAI's performance and customer interactions, optimizing and expanding capabilities over time.
Kasisto FAQs
Kasisto provides conversational AI solutions for the banking and finance sector. Their platform KAI offers intelligent digital assistants designed to facilitate human-like conversations and empower financial teams with financial knowledge.
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Analytics of Kasisto Website
Kasisto Traffic & Rankings
7.8K
Monthly Visits
#3123793
Global Rank
#8572
Category Rank
Traffic Trends: Jun 2024-Nov 2024
Kasisto User Insights
00:00:08
Avg. Visit Duration
1.48
Pages Per Visit
42.73%
User Bounce Rate
Top Regions of Kasisto
US: 37.36%
IN: 19.11%
CA: 14.11%
TH: 10.05%
AU: 7.8%
Others: 11.56%
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