InQuery: AI Assistant for Insurance Claims Processing Howto
InQuery is an AI-powered insurance claims management system that automates data capture, document processing, and claims research to streamline the entire claims lifecycle.
View MoreHow to Use InQuery: AI Assistant for Insurance Claims Processing
Set up first contact automation: Configure InQuery's AI voice agents to automatically contact claimants, providers, witnesses, etc. to gather initial documents and information.
Enable automated messaging: Set up InQuery to send automated follow-up messages via SMS, email, webchat, and phone to collect any missing information throughout the claims process.
Implement information extraction: Use InQuery's AI to automatically read and extract relevant data from documents, PDFs, and phone transcripts to populate claim details.
Verify data quality: Utilize InQuery's data tracking capabilities to easily verify the source and accuracy of all extracted information.
Set up fraud checks: Configure InQuery's fraud detection to analyze claims data and flag any suspicious patterns or inconsistencies throughout the claims lifecycle.
Train adjusters: Provide training to claims adjusters on how to work with InQuery as their AI assistant to streamline workflows and improve efficiency.
Monitor and optimize: Regularly review InQuery's performance metrics and adjust configurations as needed to continually improve automation and accuracy.
InQuery: AI Assistant for Insurance Claims Processing FAQs
InQuery is an AI-powered insurance claims management system that automates various aspects of the claims process, including first contact, information extraction, messaging, and fraud checks.
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