InQuery: AI Assistant for Insurance Claims Processing
InQuery is an AI-powered insurance claims management system that automates data capture, document processing, and claims research to streamline the entire claims lifecycle.
https://www.inquery.ai/
Product Information
Updated:Nov 9, 2024
What is InQuery: AI Assistant for Insurance Claims Processing
InQuery is an AI assistant for insurance claims processing, founded in 2023 by Erick Enriquez and Khalil Miri. It aims to eliminate tedious back office claims admin work so that adjusters can focus on providing better service to claimants. InQuery leverages artificial intelligence and machine learning to automate various aspects of the claims management process, from initial contact to information extraction and fraud detection.
Key Features of InQuery: AI Assistant for Insurance Claims Processing
InQuery is an AI-powered insurance claims management system that automates various aspects of the claims process. It uses AI voice agents for first contact automation, provides messaging assistance, extracts information from documents, ensures data quality, and performs fraud checks. The system aims to streamline claims processing, reduce manual work, and improve efficiency for insurance companies.
First Contact Automation: Uses AI voice agents to automate initial contact with claimants, providers, witnesses, and other parties to gather documents and information.
Automated Messaging: Provides AI assistance for follow-up communications across multiple channels including SMS, email, webchat, and phone.
Information Extraction: Utilizes AI to read and extract relevant information from documents, PDFs, and phone transcriptions, automatically populating case details.
Data Quality Assurance: Tracks data sources for easy verification and auditability, ensuring accuracy and completeness of information.
Fraud Detection: Implements checks to identify inconsistencies and suspicious behavior throughout the claims lifecycle.
Use Cases of InQuery: AI Assistant for Insurance Claims Processing
Auto Insurance Claims: Automate the collection of accident details, witness statements, and damage assessments for car insurance claims.
Health Insurance Claims Processing: Streamline the gathering of medical records, treatment information, and policy verification for health insurance claims.
Property Insurance Claims: Facilitate the collection of damage reports, repair estimates, and policyholder information for home or property insurance claims.
Travel Insurance Claims: Automate the processing of travel-related claims, including flight cancellations, lost luggage, and medical emergencies abroad.
Pros
Reduces manual workload for insurance adjusters
Improves efficiency and speed of claims processing
Enhances fraud detection capabilities
Provides consistent and accurate data collection
Cons
May require significant initial investment and integration
Potential for technical issues or AI misinterpretations
May face resistance from employees accustomed to traditional methods
How to Use InQuery: AI Assistant for Insurance Claims Processing
Set up first contact automation: Configure InQuery's AI voice agents to automatically contact claimants, providers, witnesses, etc. to gather initial documents and information.
Enable automated messaging: Set up InQuery to send automated follow-up messages via SMS, email, webchat, and phone to collect any missing information throughout the claims process.
Implement information extraction: Use InQuery's AI to automatically read and extract relevant data from documents, PDFs, and phone transcripts to populate claim details.
Verify data quality: Utilize InQuery's data tracking capabilities to easily verify the source and accuracy of all extracted information.
Set up fraud checks: Configure InQuery's fraud detection to analyze claims data and flag any suspicious patterns or inconsistencies throughout the claims lifecycle.
Train adjusters: Provide training to claims adjusters on how to work with InQuery as their AI assistant to streamline workflows and improve efficiency.
Monitor and optimize: Regularly review InQuery's performance metrics and adjust configurations as needed to continually improve automation and accuracy.
InQuery: AI Assistant for Insurance Claims Processing FAQs
InQuery is an AI-powered insurance claims management system that automates various aspects of the claims process, including first contact, information extraction, messaging, and fraud checks.
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Analytics of InQuery: AI Assistant for Insurance Claims Processing Website
InQuery: AI Assistant for Insurance Claims Processing Traffic & Rankings
1.7K
Monthly Visits
#8691217
Global Rank
-
Category Rank
Traffic Trends: Sep 2024-Nov 2024
InQuery: AI Assistant for Insurance Claims Processing User Insights
00:00:26
Avg. Visit Duration
1.16
Pages Per Visit
57.14%
User Bounce Rate
Top Regions of InQuery: AI Assistant for Insurance Claims Processing
US: 60.81%
IN: 39.19%
Others: NAN%
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