FloatChat Howto
FloatChat is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across multiple messaging channels, automate customer service, and drive conversions.
View MoreHow to Use FloatChat
Sign up for a free trial: Start with a 14-day free trial of FloatChat, no credit card required. This allows you to test out the platform's features.
Choose communication channels: Select which messaging platforms you want to integrate with FloatChat, such as WhatsApp, Facebook Messenger, Telegram, etc.
Set up your chatbot: Use FloatChat's visual builder to create your chatbot flows and conversations without coding. You can start with pre-made templates or build from scratch.
Customize your bot: Personalize your chatbot's responses, add quick reply buttons, and set up automated workflows to handle common customer queries.
Test your chatbot: Use FloatChat's testing features to ensure your chatbot is working properly across all channels before going live.
Launch your chatbot: Once testing is complete, deploy your chatbot across your selected messaging channels to start engaging with customers.
Monitor performance: Use FloatChat's analytics dashboard to track metrics like conversation volume, response times, and customer satisfaction.
Refine and optimize: Based on performance data, continually refine your chatbot's responses and workflows to improve the customer experience.
Integrate with other tools: Connect FloatChat with your existing CRM, helpdesk, or e-commerce platforms to streamline your workflows.
Scale up: As your needs grow, upgrade your FloatChat plan to access more advanced features and increase your conversation volume.
FloatChat FAQs
FloatChat is an AI-powered chatbot software designed for businesses to improve customer communication across multiple channels like WhatsApp, Facebook, Instagram, and more. It uses natural language processing to understand and respond to customer queries, automate tasks, and enhance the overall customer experience.
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