Feedback Navigator AI Howto
Feedback Navigator AI is a powerful customer feedback analysis tool that uses artificial intelligence to extract valuable insights from various data sources quickly and efficiently.
View MoreHow to Use Feedback Navigator AI
Sign up for an account: Choose a pricing plan that fits your needs, from the free trial with 100 credits to paid monthly subscriptions or one-time credit purchases.
Import customer feedback data: Pull in feedback from integrated platforms like Trustpilot, Booking.com, and Yelp, or upload your own CSV file. You can also use the API to import data.
Define custom categories: Set up any number of custom categories that you want the AI to detect in your feedback data.
Run AI analysis: The system will use large language models to analyze your imported feedback, extracting sentiment and detecting your defined categories.
Review insights: Examine the AI-generated insights, including overall sentiment, sentiment per category, and common customer requests.
Set up automated workflows (optional): Configure webhooks to trigger custom actions when new reviews are analyzed.
Export data (optional): Use the one-click CSV export feature to download your analyzed data for further custom analysis or visualization outside the platform.
Act on insights: Use the extracted insights to make informed decisions about product improvements, customer service enhancements, or other business strategies.
Feedback Navigator AI FAQs
Feedback Navigator is an AI-powered tool that helps businesses analyze customer feedback data quickly and extract valuable insights. It can import feedback from various sources, categorize it, perform sentiment analysis, and identify common customer requests.
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