Cody - Business AI Employee Trained on Your Knowledge Base FAQs

Question 1

What is Cody?

Accepted Answer

Cody is an intelligent AI assistant similar to ChatGPT, but with the added benefit of being trainable on your specific business, team, processes, and clients using your own knowledge base. It can support your team by answering questions, helping with creative work, troubleshooting issues, and brainstorming ideas.

Question 2

How does Cody build its knowledge base?

Accepted Answer

You can upload various types of documents to Cody, such as PowerPoint presentations, PDFs, Word documents, or even crawl entire websites. Cody instantly learns from this information and uses it to provide answers to questions and assist with tasks.

Question 3

What are some key features of Cody?

Accepted Answer

Key features include instant answers to business questions, the ability to upload and build a custom knowledge base, providing sources for every answer, boosting employee efficiency, troubleshooting support, and idea generation. Cody also offers features like a Prompt Manager, Focus Mode, Conversation Logs, and a Scratchpad for managing responses.

Question 4

How can Cody be integrated into existing workflows?

Accepted Answer

Cody can be integrated with various tools and platforms through its API. It supports integration with PowerPoint, PDF, Word, Discord, media files, websites, and Zapier, allowing you to leverage your knowledge base across different applications.

Question 5

Is Cody secure and how does it protect data?

Accepted Answer

Yes, Cody AI prioritizes data security. It uses AWS encryption and SOC II vector database privacy standards. The platform enforces permissions on a per-chatbot basis, ensuring users can only access authorized information. Cody also adheres to stringent third-party security standards and continuously enhances its protection measures.

Question 6

What are some use cases for Cody?

Accepted Answer

Cody can be used in various business contexts, including as a Marketing AI Assistant, HR Chatbot, IT Support Chatbot, Business Consultant, Creative AI Assistant, Sales Bot Assistant, Factual AI Assistant, Training Bot, Hiring AI Bot, Customer Support AI Chatbot, and Translator Assistant.

Question 7

Can Cody replace human employees?

Accepted Answer

No, Cody is not intended to replace human employees. Instead, it's designed to support and enhance the productivity of your team by providing instant answers, automating routine tasks, and assisting with various business functions.

Cody - Business AI Employee Trained on Your Knowledge Base Howto

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