Chatmate - AI Customer Support Howto
Chatmate is an AI-powered customer support platform that creates custom chatbots to instantly resolve up to 80% of support queries, featuring personalization, analytics, and seamless integration.
View MoreHow to Use Chatmate - AI Customer Support
Sign up for an account: Go to chatmate.so and click 'Get Started' to create a free account. No credit card is required.
Create your AI chatbot: After logging in, create a new chatbot for your website. You can create 1 chatbot on the free plan or unlimited chatbots on paid plans.
Customize your chatbot: Customize the appearance of your chatbot widget to match your brand and website design. You can modify colors, fonts, and other visual elements.
Train your AI agent: Upload documents and information about your company's policies, processes, and knowledge to ground your AI agent. This allows it to provide accurate responses.
Configure AI model settings: Customize your AI model by modifying system prompts, response lengths, and choosing from top AI models like GPT-4, LLaMA 70B, and Mixtral.
Add chatbot to your website: Get the embed code for your chatbot and add it to your website. Chatmate works with sites built on platforms like Webflow, Wix, Framer, WordPress, Shopify, etc.
Test your chatbot: Interact with your chatbot to ensure it's working properly and providing accurate responses based on the information you've provided.
Monitor performance: Use the analytics dashboard to track your chatbot's effectiveness, see what customers are asking about most, and gather AI insights to improve performance.
Chatmate - AI Customer Support FAQs
Chatmate is an AI customer support platform that allows businesses to create custom AI chatbots to provide fast and accurate responses to customer inquiries. It uses AI to instantly resolve up to 80% of support queries, reducing ticket volume for support teams.
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