ChatBees Howto

ChatBees is an AI-powered customer support automation platform that uses knowledge graphs and generative AI to streamline ticket resolution and enhance customer satisfaction.
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How to Use ChatBees

Sign up for a ChatBees account: Go to app.chatbees.ai/auth/signin and create a free account to get started with ChatBees.
Connect your data sources: Use the ChatBees UI or APIs to connect your knowledge bases like PDFs, documents, websites, Google Drive, Notion, Confluence etc.
Build knowledge graphs: ChatBees will automatically build knowledge graphs from your connected data sources and historical support tickets.
Train the AI model: ChatBees uses your connected data to train a private AI model customized for your knowledge base.
Integrate with your ticket system: Connect ChatBees to your existing customer support ticket system like HubSpot.
Start using AI-powered support: ChatBees will now automatically analyze incoming tickets, provide insights, and assist support agents in resolving tickets quickly.
Monitor and optimize: Review ChatBees' performance in reducing ticket resolution time and improving customer satisfaction. Adjust as needed.

ChatBees FAQs

ChatBees is an AI-powered customer support automation platform that uses knowledge graphs and machine learning to analyze support tickets, provide actionable insights, and assist agents in resolving issues quickly and efficiently.

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