Asklo Features
Asklo is an AI-powered product Q&A platform that instantly answers customer questions on e-commerce websites to improve conversions and streamline the shopping experience.
View MoreKey Features of Asklo
Asklo is an AI-powered product Q&A assistant that helps e-commerce businesses engage and convert shoppers faster by instantly answering customer queries on product pages. It uses conversational AI to provide detailed responses about products, shipping, and more, while offering analytics to optimize product listings and reduce support workload.
AI-generated Q&A: Provides instant, accurate answers to customer questions using intent-driven conversational AI
Live Q&A on product pages: Embeds an interactive Q&A experience directly on product pages to engage shoppers at their peak interest
Multi-language support: Responds fluently in multiple languages to serve a global customer base
Analytics dashboard: Offers insights on popular questions, shopper behavior, and product performance to optimize listings
Customizable branding: Allows fine-tuning of tone and branding to match the company's voice
Use Cases of Asklo
E-commerce product inquiries: Answer common questions about product features, specifications, and compatibility instantly on product pages
Reducing customer support load: Deflect repetitive queries from support channels by addressing them proactively on the website
Improving product listings: Use analytics on popular questions to enhance product descriptions and highlight key information
Increasing conversion rates: Engage shoppers at their moment of interest to drive faster purchase decisions
Pros
Improves customer experience with instant answers
Reduces workload on support teams
Provides valuable insights to optimize product listings
Integrates easily with various e-commerce platforms
Cons
Requires ongoing monitoring to ensure AI accuracy
May have limitations in handling very complex or unique queries
Pricing may be a concern for smaller businesses as volume increases
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