Amazon Project Amelia Introduction

Project Amelia operates through three main capabilities: First, it answers knowledge-based questions by providing relevant, summarized information from Seller Central and other reliable sources. Second, it offers quick access to critical business metrics, allowing sellers to retrieve sales data, customer traffic information, and performance comparisons by simply asking questions like 'How is my business doing?' Third, it will soon feature problem-resolution capabilities, where it can diagnose issues and either take action on behalf of sellers or connect them with appropriate support. The system learns from each seller's unique business needs to provide increasingly personalized insights and support, and is accessible from any page within Seller Central.