Aftercare Howto
Aftercare is a conversational survey platform that uses AI to conduct post-purchase surveys via voice, SMS, email and web to gather deep customer insights.
View MoreHow to Use Aftercare
Book a demo: Contact Aftercare to schedule a product demonstration to see how the platform works and if it fits your needs.
Set up integrations: Integrate Aftercare with your existing systems like SMS, email, web, and voice channels where you interact with customers.
Design your survey flow: Use Aftercare's workflow builder to create conversational surveys with open-ended questions and smart follow-ups.
Launch surveys: Deploy your surveys through your chosen channels like SMS or voice to start collecting customer feedback.
Review insights: Analyze the survey results and AI-generated insights in Aftercare's analytics dashboard to understand customer sentiment and areas for improvement.
Take action: Use the actionable insights to make data-driven decisions and improvements to your products/services based on customer feedback.
Aftercare FAQs
Aftercare is the support and care provided after a service or experience, such as medical treatment, tattoos, or sexual encounters. It involves addressing physical and emotional needs to ensure proper recovery, healing, and well-being.
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