Tictuk Introduction
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Tictuk is an innovative omnichannel ordering and marketing platform that enables businesses to accept orders and engage customers through chat, web, and social media channels.
View MoreWhat is Tictuk
Tictuk is a technology company that has created a hybrid online ordering and marketing platform. It allows businesses to seamlessly turn their websites into e-commerce stores with integrated chat assistants, while also enabling ordering through various social media and messaging channels like WhatsApp, Facebook Messenger, SMS, and more. Founded in 2016 and acquired by Yum! Brands in 2021, Tictuk's solution is used by major restaurant chains and brands worldwide to streamline the ordering process and enhance customer engagement.
How does Tictuk work?
Tictuk's platform integrates with a business's existing systems, including point-of-sale and payment processing. It creates a unified virtual storefront across web, social media, and chat channels. Customers can place orders directly through these various touchpoints, with the platform handling the entire transaction process. The system also includes marketing tools like lead generation, retargeting, and customer analytics. Businesses can manage all aspects of their online presence, from product catalogs to promotions, through Tictuk's dashboard. Additionally, the platform offers features like live order monitoring, allowing businesses to provide real-time customer service and track performance metrics.
Benefits of Tictuk
By using Tictuk, businesses can significantly increase their digital sales and customer engagement. The platform allows companies to reach customers where they already spend time - on social media and messaging apps - reducing friction in the ordering process. It provides a seamless omnichannel experience, improving customer loyalty and retention. The marketing tools help businesses generate leads, retarget customers, and run effective campaigns. Real-time analytics and reporting enable data-driven decision making. Overall, Tictuk helps businesses modernize their online presence, streamline operations, and boost conversions across multiple digital channels.
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