Riviera
Riviera is an AI-powered phone platform for hotels that provides multilingual voice agents to handle calls, room service orders, and reservations while improving guest experience and reducing operational costs.
https://www.withriviera.com/?ref=aipure
Product Information
Updated:Feb 20, 2025
Riviera Monthly Traffic Trends
Riviera received 2.5k visits last month, demonstrating a Significant Growth of 1347.2%. Based on our analysis, this trend aligns with typical market dynamics in the AI tools sector.
View history trafficWhat is Riviera
Riviera is a cutting-edge enterprise solution that transforms how hotels manage their phone communications through advanced AI technology. It serves as an intelligent phone operator that replaces traditional pre-recorded messages with sophisticated AI voice agents capable of natural conversations in multiple languages. The platform is designed specifically for the hospitality industry, integrating seamlessly with existing hotel systems including PBX, POS, and PMS to provide comprehensive communication solutions.
Key Features of Riviera
Riviera is an AI-powered phone platform designed specifically for hotels that provides intelligent voice agents to handle calls, room service orders, and reservations. It aims to improve guest experience while reducing operational costs by offering instant call answering, accurate order taking, and automated booking services in multiple languages, all while seamlessly integrating with existing hotel systems.
AI Phone Operator: Answers every call on the first ring with a friendly, intelligent AI agent that can provide property information and route calls appropriately
Multi-System Integration: Easily integrates with existing hotel software including PBX, POS, and PMS systems for seamless operations
Multilingual Capabilities: Provides voice AI services in multiple languages to serve international guests
Smart Order Management: Takes room service orders with complete accuracy, remembers guest preferences, and makes personalized recommendations
Use Cases of Riviera
In-Room Dining Services: Handles room service orders accurately while providing personalized menu recommendations and smart upselling opportunities
Hotel Reservations: Converts phone inquiries into bookings by providing real-time availability and rates, offering customized packages without need for human intervention
Guest Information Services: Provides instant responses to guest queries about hotel amenities, local recommendations, and general information
Pros
Reduces operational costs by automating routine tasks
Improves guest experience with instant response times
Increases revenue through smart upselling and consistent service
Cons
Initial investment in AI technology required
Some guests may still prefer human interaction
Requires integration with existing systems
How to Use Riviera
Book a Demo: Contact Riviera through their website to schedule a demonstration of their AI hotel phone system
Integration Setup: Work with Riviera to integrate their AI system with your existing hotel software including PBX (phone), POS (point of sale), and PMS (property management) systems
AI Voice Agent Configuration: Configure the AI agent with your hotel's specific information, menu items, room details, and local recommendations
Staff Training: Train staff on how the AI system works, when calls get routed to them, and how to monitor the AI agent's performance
System Launch: Deploy the AI phone system to handle guest calls for general inquiries, room service orders, and reservations
Monitor Performance: Use Riviera's analytics tools to track call handling, booking conversions, and guest satisfaction metrics
Ongoing Optimization: Work with Riviera's support team to continuously improve the AI agent's performance based on actual usage data and feedback
Riviera FAQs
Riviera is an AI phone platform for hotels that provides voice AI agents to handle phone operations, room service orders, and reservations in multiple languages, designed to improve guest experience while reducing operational costs.
Analytics of Riviera Website
Riviera Traffic & Rankings
2.5K
Monthly Visits
#5442834
Global Rank
-
Category Rank
Traffic Trends: Nov 2024-Jan 2025
Riviera User Insights
00:00:41
Avg. Visit Duration
3.08
Pages Per Visit
37.71%
User Bounce Rate
Top Regions of Riviera
IN: 94.98%
US: 5.02%
Others: 0%
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