Poly.AI

Poly.AI saw a 259K visits with a 11.8% increase in March 2025. Despite the lack of direct product updates, the launch of Agent Studio in April 2025, which offers enterprise-grade safety features and self-service capabilities, might have positively influenced user interest. Additionally, the strategic collaboration with AWS to enhance generative voice AI capabilities could have contributed to the growth.

Latest Update of PolyAI: PolyAI continues to revolutionize customer interactions with its cutting-edge mobile application, which allows users to create and engage with highly personalized AI characters featuring authentic voices and distinct personalities. The app offers a rich selection of pre-made characters and the ability to design custom ones, enabling users to bring their imaginative conversations to life. Recent developments have further solidified PolyAI's position as a leader in voice AI solutions. In November 2024, the company hosted the VOX 2024: Horizons virtual summit, where industry leaders discussed the transformative impact of AI in contact centers and shared strategies for successful AI adoption. Additionally, PolyAI secured $50 million in Series C funding, bringing its total investment to over $120 million and boosting its valuation to nearly $500 million. This funding will support ongoing innovations in voice technology, enhancing the user experience and expanding capabilities. As PolyAI aims to manage over half of all automated customer service calls within the next five years, its advancements promise to redefine how businesses connect with customers through engaging, lifelike AI interactions.