Perfect Wiki Howto
Perfect Wiki is an AI-powered knowledge management solution that integrates seamlessly with Microsoft Teams to create a self-service help center and answer questions automatically.
View MoreHow to Use Perfect Wiki
Add Perfect Wiki to Microsoft Teams: Install the Perfect Wiki app from the Microsoft Teams app store and add it to your desired team channels.
Create your knowledge base: Use the Perfect Wiki editor within Teams to create wiki pages and organize your company knowledge, SOPs, FAQs, etc.
Import existing content (optional): Import content from Microsoft Office documents, text files, or the built-in Teams wiki to populate your Perfect Wiki knowledge base.
Organize content: Order and group wiki pages to create a hierarchy for your knowledge base. Use page mentions to link related content.
Set up permissions: Configure editor and read-only access for users as needed. By default, all users can edit content.
Enable AI chatbot: Pin the AI chatbot to your Teams chats or channels to allow users to ask questions and get AI-generated answers based on your knowledge base.
Review weekly reports: Check the AI-generated weekly activity reports to identify popular content, unanswered queries, and areas for improvement in your knowledge base.
Maintain and update content: Regularly review and update wiki pages to keep information current. Use version history to track changes and restore previous versions if needed.
Perfect Wiki FAQs
Perfect Wiki is a knowledge management solution that integrates directly into Microsoft Teams. It allows teams to create and organize company knowledge bases, FAQs, SOPs, and other documentation without leaving the Microsoft Teams environment.
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