BotSailor Introduction
BotSailor is a comprehensive multi-channel chatbot platform that enables businesses to create and manage AI-powered chatbots across WhatsApp, Facebook Messenger, Instagram DM, and Telegram without coding.
View MoreWhat is BotSailor
BotSailor is a free, cloud-based chatbot builder platform that helps businesses automate customer engagement and streamline communications across multiple messaging channels. It provides a visual drag-and-drop interface that allows users to easily create customized chatbots without any programming knowledge. The platform excels with a 98% user satisfaction rate and 95% operational accuracy, managing over 10 million automated responses daily while supporting communication in 50+ languages.
How does BotSailor work?
BotSailor operates through a visual flow builder that lets users design conversation flows and automated responses by simply dragging and dropping elements. Users can create chatbots for different purposes including customer service, marketing campaigns, and sales automation. The platform integrates with various third-party services like WooCommerce, Shopify, payment gateways, and CRM systems through webhook workflows. It offers features like broadcast messaging, sequence messaging, live chat support, user input collection, and WhatsApp catalog integration. The system can handle appointment scheduling, lead capture, order notifications, and abandoned cart recovery automatically across different messaging platforms.
Benefits of BotSailor
Using BotSailor provides numerous advantages for businesses including increased customer engagement with 80%+ open rates for broadcast messages, automated 24/7 customer support, and streamlined e-commerce operations. The platform helps reduce operational costs by automating repetitive tasks while maintaining high accuracy in query resolution. Its multi-channel capability allows businesses to reach customers on their preferred messaging platforms, while the no-code approach makes it accessible to users regardless of technical expertise. The white label solution also enables agencies and entrepreneurs to offer chatbot services under their own brand, creating additional business opportunities.
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