BotSailor is a comprehensive multi-channel chatbot platform that enables businesses to create and manage AI-powered chatbots across WhatsApp, Facebook Messenger, Instagram DM, and Telegram without coding.
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BotSailor

Product Information

Updated:25/10/2024

What is BotSailor

BotSailor is a free, cloud-based chatbot builder platform that helps businesses automate customer engagement and streamline communications across multiple messaging channels. It provides a visual drag-and-drop interface that allows users to easily create customized chatbots without any programming knowledge. The platform excels with a 98% user satisfaction rate and 95% operational accuracy, managing over 10 million automated responses daily while supporting communication in 50+ languages.

Key Features of BotSailor

BotSailor is a comprehensive multi-channel chatbot platform that enables businesses to create and manage AI-powered chatbots across WhatsApp, Facebook Messenger, Instagram DM, and Telegram without coding. It features a visual drag-and-drop flow builder, unlimited broadcasting capabilities with 80%+ open rates, live chat support, sequence messaging, user data collection, and integrations with major e-commerce platforms like Shopify and WooCommerce.
Visual Drag & Drop Flow Builder: Build complex chatbot conversations without coding using an intuitive visual interface that allows easy design of interaction flows
Multi-Channel Integration: Seamlessly manage chatbots across WhatsApp, Facebook Messenger, Instagram DM and Telegram from a single platform
Advanced Broadcasting: Send promotional messages and updates to subscribers with high open rates (80%+) and detailed analytics
E-commerce Integration: Direct integration with Shopify and WooCommerce for automated order notifications, abandoned cart recovery, and catalog management

Use Cases of BotSailor

Customer Support Automation: Automate customer service with 24/7 chatbot support, quick response to common queries, and seamless handover to human agents when needed
E-commerce Sales: Create digital storefronts within messaging apps, enable product browsing, and process orders directly through WhatsApp catalog integration
Lead Generation: Capture and qualify leads through interactive forms and user input flows, then nurture them with automated sequence messaging

Pros

No coding required - easy to use visual interface
Comprehensive multi-channel support
Extensive integration options with popular platforms

Cons

Platform is relatively new in the market
Some advanced features only available in paid plans

How to Use BotSailor

Create BotSailor Account: Go to BotSailor website and create a new account to access the platform
Connect Messaging Platform: Choose and connect your preferred messaging platform (WhatsApp, Telegram, Facebook Messenger, or Instagram) to BotSailor
For Telegram: Set up with BotFather: Open Telegram app, search for @BotFather, start chat with /start command, use /newbot to create new bot, choose name and username, receive API token
Enter Bot Token: Enter the bot token received from BotFather into BotSailor's Telegram bot token field and click Connect bot
Create New Bot Flow: Go to Bot Manager section and click Create to build a new bot flow
Design Bot Flow: Use the visual drag & drop flow builder to design your bot conversation flow with elements like text messages, buttons, images etc.
Set Welcome Message: Craft a welcoming message that greets users when they first interact with your bot
Add Interactive Elements: Set up buttons with different options to guide users through the conversation flow
Set Trigger Keywords: Configure trigger keywords that will activate specific bot responses when users type them
Test Your Bot: Test the bot flow thoroughly to ensure all elements work as intended before launching

BotSailor FAQs

BotSailor supports multiple channels including WhatsApp, Facebook Messenger, Instagram DM, and Telegram for chatbot communications.

Analytics of BotSailor Website

BotSailor Traffic & Rankings
49K
Monthly Visits
#641411
Global Rank
#385
Category Rank
Traffic Trends: Jul 2024-Sep 2024
BotSailor User Insights
00:02:57
Avg. Visit DTabsNavuration
2.78
Pages Per Visit
41.47%
User Bounce Rate
Top Regions of BotSailor
  1. BR: 19.35%

  2. IN: 18.72%

  3. SA: 11.17%

  4. EG: 7.43%

  5. PK: 5.45%

  6. Others: 37.88%

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