WeClever
WeClever is an AI-powered conversational intelligence platform that transforms customer interactions into strategic insights, helping companies reduce costs, increase revenue, and improve customer satisfaction through automated and personalized conversations.
https://weclever.ai/
Product Information
Updated:09/11/2024
What is WeClever
WeClever is a Brazilian technology company founded in 2020 that specializes in conversational AI and marketing solutions. The platform combines advanced natural language processing capabilities with business intelligence to help companies better understand and engage with their customers through automated conversations. Using WeClever's technology, businesses can automate customer interactions while maintaining a human-like, personalized approach across multiple channels including WhatsApp, voice calls, and customer complaint platforms.
Key Features of WeClever
WeClever is an AI-powered conversational platform that helps businesses optimize customer interactions through automated conversations, real-time monitoring, and data analytics. The platform combines natural language processing, customizable chatbots, and comprehensive analytics to help companies increase revenue, reduce operational costs, and improve customer satisfaction through personalized interactions and strategic insights.
Intelligent Conversation Management: Provides natural language processing capabilities that can handle text, audio, and image interactions, with support for 24/7 automated customer engagement and seamless human agent handoff when needed
Real-time Monitoring & Audit: Offers comprehensive conversation monitoring with quality scoring, compliance checking, and instant alerts for deviations from quality standards
Advanced Analytics Dashboard: Delivers detailed insights into customer behavior, conversation sentiment, satisfaction rates, and refusal reasons, helping businesses make data-driven decisions
Integration Capabilities: Connects with existing business systems and CRM platforms to provide contextual responses and maintain conversation continuity
Use Cases of WeClever
E-commerce Cart Recovery: Helps online retailers recover abandoned carts by engaging with customers at critical moments, achieving a 37% average conversion rate
Customer Service Automation: Provides 24/7 automated customer support with personalized responses, maintaining a 96.7% customer satisfaction rate
Financial Services Client Retention: Helps financial institutions prevent customer churn through proactive engagement and personalized offers, with documented success in recovering up to 62% of at-risk customers
Pros
High conversion rates (37% average compared to 9% market standard)
Excellent customer satisfaction scores (96.7% CSAT)
Comprehensive analytics and monitoring capabilities
Cons
Requires JavaScript to function properly
May need significant initial setup and customization for optimal performance
How to Use WeClever
Request a Demo: Visit weclever.ai and fill out the contact form with your name, WhatsApp, business email, website, company size and expected monthly conversation volume
Choose Solution Type: Select the type of solution you need: Auditing, Sales & Conversion, Customer Service, Retention & Engagement, Product Recommendations, Market Research, Training or Others
Implementation & Integration: Work with WeClever team to integrate their conversational AI platform with your existing systems and customize conversation flows
Configure AI Agents: Set up and personalize AI agents according to your brand voice and customer service needs
Set Up Monitoring Dashboard: Configure the monitoring dashboard to track KPIs like conversion rates, CSAT scores, and conversation quality in real-time
Enable WhatsApp Integration: Integrate with WhatsApp Business API to enable automated conversations through WhatsApp channel
Train Staff: Get training on how to use the platform's features including conversation monitoring, insights analysis and performance tracking
Launch & Optimize: Go live with automated conversations and continuously optimize based on performance data and insights provided by the platform
WeClever FAQs
WeClever is a conversational intelligence platform that helps companies understand their customers, reduce costs, and increase revenue through automated conversations and customer insights. It offers features like conversation monitoring, auditing, AI-powered messaging, and customer journey optimization.
Official Posts
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Analytics of WeClever Website
WeClever Traffic & Rankings
2.9K
Monthly Visits
#4945317
Global Rank
-
Category Rank
Traffic Trends: Aug 2024-Oct 2024
WeClever User Insights
00:12:19
Avg. Visit DTabsNavuration
4.95
Pages Per Visit
21.17%
User Bounce Rate
Top Regions of WeClever
BR: 100%
Others: 0%
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